Jack in the Box — Restaurant in Chandler

Let me start by saying as a blank woman I am so upset I have to make this review. I never leave negative reviews unless it is something that is just uncalled for. I came in today to grab dinner in between my work schedule. I placed my order in the drive thru, they asked me to park in the front since it was a big order over $50. No big deal. I get my food and check it and it’s missing my 2 variety boxes she instead gave me mozzarella sticks. So they apologize and go and tell the young back woman that makes the food that she was supposed to make variety boxes. So, I see her look back at the order, grab a box and throw the stuff in and set it to the side. I tell the very nice young man that I ordered 2 just so she doesn’t have to stop what she is doing to make another and he says yes she knows she will make it for you. So I am like ok maybe she is waiting for something to cook? So I wait and he brings an order out, comes back and tells her, that I ordered 2 not just one because she still hadn’t made it and her response was “well just split it” and he looks at her like wait what? She said again “just split it I put a lot in the box and she already got mozzarella sticks so just split it” and grabs another box and tries to split the one order into 2! The boy says no and has her add to the box and she gets an attitude and walks away. That was after yelling “Oh my god” when they first told her to make it! The attitude and her over all mannerisms like she was mad that I asked for my correct order was mind blowing! I was beyond nice and patient it wasn’t a big deal at all but I was so upset at how rude she was and I was standing right there!!! Like why? What for? I am so disappointed and frustrated because we have a hard enough time with society already thinking we all act like angry black women or Shanaenae!! So to have an attitude like that because someone is asking for the right order? It just...

This is unfortunately the closest fast food establishment to my house and I will have to go out of my way to go to a different one from now on. Every time I've come here in the past few weeks, I've either found multiple hairs in my food or I've been dissatisfied with the portions. I went to get a Munchie Meal tonight and when I asked for barbecue sauce the lady only gave me one cup. When I asked for more she laughed and joked about it but i didnt give it much thought. Then I get home and I find the reason she gave me one cup is because they barely gave me any fries. I've been coming here for years and unfortunately the people who work nights are rarely decent. There is one good guy there though, he's always gone out out of his way to make sure that I'm satisfied and have enough of everything. I don't know his name but bro if you're reading this, you're the real MVP and I'm sorry you have to work with people who don't care nearly as much as you do. That being said, I think tonight will be the last time I visit...

It was ordinary day as I ventured to Jack in the Box. I am not a regular here, but looking for a change of pace, I found myself in their drive through. As I ordered a shake, they asked “with a cherry?”. I love cherries on my shakes. Ecstatically, I said “Make it two!” Upon receiving my order I saw that there was three! Every fast food chain across the globe should aspire to have a staff who is so attuned to costumer experience and satisfaction. Additionally, we were asked if we wanted sauces with our food, and as I peered into the bag I found that we had received two sauce packets per sauce we requested, and being two people in the vehicle it was the perfect amount. The service was swift, considerate, and amicable, and I shall soon find myself in this drive...