Brooks Grocery — Local services in Chapel Hill

Time to shut this place down!!! Absolutely not a quality establishment and I’m more than happy to drive to Murfreesboro or Spring Hill for my groceries rather then the 1.6 miles to this nasty place

The deli is garbage! ONLY the smoked meat is edible (kudos to the guy who does that because it’s actually great but not great enough to offset the rest of the place)… WORST potato salad, macaroni salad, beans, you name it… if it’s a side with a “brooks” label on it… it’s going to be gross and flavorless… and these people are PROUD of that trash?!?!?! Really?????

The prices are disrespectfully high (chapel hill is not that far out of the way anymore) and the inventory is inconsistent at best

The produce is a whole other level of disrespect to the community! Like rotten, out of date veggies?? Come on down! Wilted lettuce makes a better salad anyway, right?! And squishy grapes make everyone so happy!!

Like paying extra for whatever was left on the produce truck?? BROOKS is the place!!

Not to mention they want to be the only grocery store in town, but close earlier than every other business when it snows?

There were about a dozen employees standing at the door laughing as they excitedly told people “we close at 4 today!” When their parking lot has been salted and plowed and the roads are clear!

If the poor quality at outrageous prices aren’t enough to encourage you to shop elsewhere… the snotty little managers will absolutely seal the deal if you ever have to talk to one.

Chapel Hill homeowner with a family of 4 and approx $400-$600 in monthly groceries encouraging other locals to take your money somewhere else until this place goes under and we get a REAL grocery...

During a recent visit to Brooks Grocery, I was struck by the care and teamwork displayed by their staff. While in the checkout line, a man named Joseph casually inquired if I had found everything I needed. Realizing I had forgotten bread, I mentioned my oversight. Even before I could express my reluctance to leave the line, Joseph subtly signaled the bagger who walked over to listen. As I described the type of bread I was after, the bagger dashed off to retrieve it. Within moments, he was back, and they confirmed it was what I needed and quickly rang it up; afterwards he helped the bagger catch up, so not to delay others waiting.

It's rare to witness such spontaneous teamwork and customer service these days. I was genuinely impressed by Brooks Grocery's customer ethics. And I let me add, I rarely take the time to leave a review, but I was so overwhelmed by this experience that I felt compelled. A big thank you to their dedicated team for going the extra mile.

Wow Wow Wow.

PLEASE COME...

I really love Brooks! It’s always clean, everyone is always helpful and friendly! However..it is a bit pricey, but it’s a small town grocery store and I realize it’s mostly the convenience that you’re paying for. I’d compare it to a “mini Publix”! I really only have 1 complaint.. (and I swear this happens nearly every time my husband and I are in there!) When the employees are sweeping and they get all in your personal space to do so!? IMHO if there is customers standing looking at products..LET THEM LOOK and don’t ask them to move so you can sweep! Just tonight the guy was sweeping across the top of my husband’s boot before he asked him to move so he could sweep?! Then he asked me to move?! We were both so tempted to leave our cart full of stuff and walk out! I guess sweeping is more important than customers who shop there ALOT!? Some weeks we are in there 3-4 days outta 7.. Nah you best just...