KV Jewelry and Loan - Charleston — Local services in Charleston

It’s only a matter of time before these locations are obsolete.

Along with plenty of other reviews I can also attest to how incredibly rude the manager is.

Everything is incredibly overpriced. For instance in cross lanes there was a small hyper tough plastic toolbox filled with random small items (catch all junk) and they were asking $100.

With our state in the condition it’s in, people just sell stolen items on marketplace and nobody actually buys from pawn anymore. If they do, they’re probably older. I can’t wait to see these places shut down.

I was a frequent customer but seeing as customer service and appreciation is not their forte, they currently sit with a brick. A MacBook that I’ve locked down because staff wasn’t familiar with all necessary steps to disassociate my info from the laptop.

I offered to pay my loan but see, for them, that’s not good enough, so I’ll wait until they sell it to my buddy for parts and get it back for free. Last...

I have been a loyal customer at this pawn shop for many years. Today the manager decided it is a good idea to pop off at the mouth while I was talking and dealing with a different customer service representative. Raised his voice then got upset when my voice got raised back. Changed his tune and apologized when I said I would leave a bad review and take my business elsewhere. The customer service rep was literally trying to keep the peace and the manager kept on running his mouth until I finally had to be like, I’m not afraid of 3 hots and a cot and the way he was talking to me made me want to punch him in the face. I’ll be back there in 2 weeks to get my things out and I’ll never be back there! 10/10 do not recommend until they get a new manager in there. He’s a total prick. Like seriously! Your employee was handling the situation better than the...

The first time my husband took his Rolex watch there they said the movement was off. They didn't have any Rolex watches at this time to compare it to. Then he was told to bring it up they could test the gold and would give him a thousand for it. So he brought it back and the guy had left and another employee said he didn't know why dude said that he doesn't have the authority to do that. So finally he gets a manager and everything is great looking on the watch but it doesn't have a blue tint on it so they don't know. Learn your product before you sell it. They don't know Rolex but claim to sell them. But the kicker is my husband has exchanged thousands of dollars with them. Bring a great customer has no value with them either. I used to like...