ThompsonGas — Local services in Chatom

I had just recently moved to Tibbie, AL. and your Chatom office is who I use. Back in late January or early Feb. 2018 I had tank filled I forgot when exactly. Well on Thursday that evening on Feb. 22. I smelled gas real strong outside at the tank it was showing 40% instead of the 80% I just have water & oven and issues with oven so not used it. Called and left message, within 15 min. someone called talked to son and told him he would be right out. I was shocked I expected Friday not to hear back for a while. Within 30 min. the gentleman on call was pulling up to the house, found the leak and repaired it. And we even will be getting gas replacement for...

I have bought washers,dryers,stoves,dishwasher, freezers, and refrigerators overs the years from South Alabama gas. I bought another dish washer a couple weeks ago from now Thompson Gas. I like to deal locale when possible. Today I called Thompson's to see about a new freezer at 9am and was told they would have someone call me . It is now 12 and no one has called me back. My business will be...

After multiple unresolved maintenance requests we terminated our services with Thompson. We always paid our bills in a timely manner. Yearly rent on the tank came due and I was hesitant about paying since maintenance requests were ignored. Thompson scheduled a maintenance date and as soon as I paid the yearly rent fee Thompson canceled the maintenance...