The GREATEST customer service. I recently went through a split with my significant other. She had my phone turned off because she was the account holder. I forget the gentleman's name behind the counter. "Manny". He made every attempt to get my old phone turned back on. When our attempts where unsuccessful, he cut me a wonderful deal on a new phone and new plan trying to help me out knowing the situation I was in. What a great guy. So helpful and understanding HIGHLY RECOMMEND!!! I will update/edit with the gentleman's name so that everyone can go see him for their future purchases/services. Great job guy's! That's how customer...
Read moreWent into metro PCs new Baltimore today to get put on my fiances plan and get a new phone customer service everywhere lately is very lacking but here..... Joe Hanna was absolutely amazing!!! He looked at our plan and immediately saved us money!! We got a great deal on the new plan and the phone and accessories!! He is by far the most friendly employee we've ever dealt with he was funny and friendly and so helpful. He made it an absolutely painless experience and he deserves to be recognized for excellent service!!! Thank you so much Joe Hanna for a great and easy...
Read moreHonestly they are a rip off I come in an say specifically what I want and they get the phone and mind you this phone had a deal if you switch and I was goin to but I guess they don't carry my provider, that's why I was switching to a new plan cause I was done with my current, and didn't tell me before they one set up the phone and then proceeded to try selling it for over the price of the deal and the first...
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