I grew up, well physically, in an era of fantastic customer service led by the Gib Allen of Allen's Drugstore and many many other people in many other stores in Chillicothe As we all know customer service has deteriorated to "WHAT IS IT AGAIN"?" AFTER YOU ASK A BASIC QUESTION TO A DEER IN THE HEADLIGHTS EMPLOYEE. Ah, but alas there is still Madelyn and the others at Center Center Hardware in?, you guessed it.Central Center. I needed a can of compressed air to clean a keyboard, the temp dial on my Solara, etc. Not wanting to to go Wally World in all that traffic of people who actually go there just to bang the doors of their 78 Chevies into the sides of my new Solara, I thought about an alternative place and called Central Center Hardware. A Madelyn answered .I told her what I was looking for. She actually said "I KNOW WE CARRY IT BUT LET ME GO SEE IF WE HAVE ANY" As she went to check I recovered from fainiting in time hear her say "Yes we have it on the shelf and it $8.95 (MAKING IT CHEAPER THAN THE ONE I HAD TO BUY WAL-MART ONE TIME). So I end up with a wonderful customer service person, the product I needed at a cheaper price and NO NEW DENTS IN THE SOLARA'S DOORS. Wonderful Artistically...
Read moreI bought a hose for my washer, and had to pay their outrageous price of $15. I later found the same thing at Rural King for under $5. When I took it back for a refund, I was told no- even though I had my receipt. First I was told that she needed a barcode. I showed her where the code was on the rack. Then she said that since I bought it in January, it was over their 30 day limit. I called bullshit. It was only a week past 30 days. The people who work in this over priced store seem to act like they are too good for their own customers. It reminds me of how the workers at Elder Beerman walked around with their noses in the air. I know that I'm not the only one who has had the same experience. Any other store would have refunded me the money with a receipt. I'm a 63 year old man, and I could have used the money to get gas for my truck. It's no wonder these types of businesses are going under. I'll never go to this store again.Ill take my money...
Read moreI love going to central center hardware they're very good at keeping all kinds of things in a stop if you can't find anything at Lowe's or menards go to the central center hardware and the people there are very informative and I treat you like they used to treat you back in the old days As a customer they cater to you the best they can like it used to be and I'll you guys remember that remember very well the whole time I was growing up It used to be where people had respect for other people they treated people with respect I traveled coast to coast and there aint nobody out there that treats people who let that use to our world is going to hell there is a lot of evil walking this Earth right now if somebody don't stop it we...
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