Total Gaming Experience - eSports Arena — Local services in Chillicothe

Edit: the manager I spoke with got back in touch with me and explained that it was a miscommunication and he rectified the situation professionally. Was trying to call and confirm, they had the pre-release of the new mtg set. However, after one of the more awkward conversations I have ever had over the phone as to why I wasn't allowed to get the product that he confirmed he had. He let me know that they are more strict about a sign in sheet and three other people before me were trying to purchase the same item, but I'm assuming they were left as perplexed as I was seeing as the gentleman who answered the phone was obviously very on edge.... about what he had to tell the other customers about their new policies. I just wanted to buy a box and support my lgs, but the way he handled it was very unfortunate and I won't be...

I had this place at 5 stars, not sure what changed, but the owner no longer takes care of his customers and is very very overpriced. Customer happiness comes first if you want to retain them, sadly I will have to order my items from amazon or wait until Underground Card Zone starts getting mtg in. Two stars, only due to the store looking nice, but looks are not everything. Be prepared nearly $150 a box after tax.......

Love this place, was super helpful and had the patience to help new learners with the game. Very chill environment. They Hooked me and the kids up with extras. Wish we had more places like this. Protect this asset at all cost, best thing for our community. Great with kids recommend this place for all ages. Wish I knew about it sooner. Now a proud member. Thank you...