iDea Electronics Inc — Local services in Chino

This company claims to be the representative of HP Products. I do not know if this is true or not, but they lie about free ink. I bought an HP Printer HP Smart Tank 6000 Series that came with free ink and when the ink ran out they said I had to pay for it. On another ocaision, when I was having issues with this HP Printer piece of junk, they tried to sell me a new printer after they said I could get a free replacement in a bait and switch where they said free, then at the end of the call wanted $12.00+ a month like a lease. I question of this company is an HP representative and I would stay away from them. I think they are fraudulent out of the...

I sent in a broken headphone on 7/19/2019 it was in warranty and they said it take around 2 to 3 months to get my replacement. It's now 1/28/2020. I have left over 8 messages I had and emails and only one had person called me back in the beginning and left a message since then nothing from them and now their voicemail is full. This company is awful and I am reporting them to the better business bureau on 2/6/2020 if I do not hear...

Absolutely terrible customer service. I'm having an issue with my printer and all I get is an automated virtual assistant who couldn't help me at all. No number I try works so I can't talk to an actual human. Have a completely useless printer that's basically brand new that doesn't work. Will never buy any hp products again and suggest anyone reading save themselves the trouble and buy a different brand that actually cares about...