I went to the location in Chisago City, MN and my stylist was Brittany Hoefler. Its very clean, welcoming, and overall beautiful inside. Brittany informed me that she is a new employee of that location, which may make some people nervous, but she was amazing; she was very welcoming, easy to talk to, and supportive of the ideas I had for my hair. Brittany and I laughed together and she made my vision come to life, she even said, "your hair was meant to be cut this way". I expressed how nervous I was for the appointment, as I haven't been to a salon for years, but Brittany made me feel comfortable and relaxed, and she didn't just chop my hair into what i asked for; she took her time, keeping length to go back to later if we wanted it shorter. If you see this, thank you so much...
Read moreWhat a wonderful place Rustic Roots Salon is! The entire staff has both a professional and convivial attitude. Once inside, you will find yourself quite at ease in the pristine and relaxing interior, which beautifully juxtaposes its rustic theme with a touch of industrial chic. Amber is my preferred stylist. She is an absolute delight. Warm, congenial, and utterly breathtaking, Amber has given me the best haircut I've ever had. Twice. Each time she works her magic, I feel like there is red carpet beneath my feet. I look in the mirror at my new haircut and I am imbued with a sense of style and confidence I've never felt before. I'm Elvis. Rustic Roots, I would give you six...
Read moreI’ve gone here to rustic roots a few times and I must say the place is nice ! My problem was when I had a family EMERGENCY I tried canceling my appointment and because it wasn’t 24 hours in advance the girl on the phone proceeded to tell me that the next time I come in I will be charged for HALF the service I missed that day on top of the service I got. That is horrible customer service I understand it was last minute but things happen and now they lost my business for good. It’s super pricey and they don’t tell you what you’re being charged for I’ve looked at my receipt and noticed charges that I didn’t agree too like conditioning treatments ect. Not...
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