Evershine jewelry — Local services in Citrus Park

I went to get my diamond ring resized due to me losing weight. I also asked for a diamond to be replaced being that one of the smaller diamonds fell off the ring. When I had dropped off my ring (which was early during the day) two of the ladies mentioned my ring will be ready by the next day at 5 pm. I asked what time does the store close because I knew I will be heading back to this location after 5pm. She mentioned the time and the price, I said okay I will see you tomorrow.

The following day I arrived excited to get my ring back at 6 pm to this location. When I handed the receipt in, both ladies mentioned my ring is not ready and I will need to revisit tomorrow. This had made me very discomforting on a business standpoint. I mentioned that I was unable to revisit the following day bc I will be busy all day and I will be leaving the states the next day after. I mentioned what was told to me and they acted in complete denial about the conversation we had the day prior while providing me the most unprofessional attitude.

I did not like how the business was inconsiderate to their customers time and how the ladies handled this situation with such attitude. I drove over an hour to pick up my ring. With the expectation of having it ready. If you're okay with bad management, inconsideration, and a team with nasty attitudes then this is the...

My fiancée and I bought our wedding rings here. First, we had them order my ring that would be the same width as my engagement ring, which is about 2mm thick. When the ring comes in, its at least 3x the width it was supposed to be, which is frustrating but an easy fix. We told them and they said they could make the rings match and asked to use my engagement ring as a reference to make sure they got the width correct. We left both rings with them to be picked up in 2 days. My fiancée brings them both home today, and my engagement ring, which previously had an engraving on the inside of the ring saying “I love you most.”, now has no engraving. A little fishy right? So he takes the ring back and they tell him they resized my engagement ring and buffed/polished it, which we did not ask them to do, nor did we pay for that. So now I have my ring back, but with no engraving, which ultimately makes me question whether or not this is even still my real ring. We will definitely be looking into this further, but overall I am just very sad and frustrated with our experience...

I went to this store because I was needed something to be fixed , but the customer service is the worse , the ladies don’t even help you ,you enter the store and they don’t even pay attention to you because they’re busy in their phone and the ladies have a bad attitude towards the customer and this is not right they also was mad because I went there at 6 and they where going to close at 6:30 and she was like ah you come at this time when we are going to close with such a bad attitude the , I’m pretty sure I’m not going back to this store anymore, and I hope the owner pay attention to this bad attitude they have , mostly to the lady who have tattoos al over her arms she is the worse always questioning the customer like a said such a...