Disappointed . In Feb. 2024 i had a synthetic stone replaced on a
mothers ring that cost $113.50 including labor. I had the exact same service performed approx. one year ago at Scirtos I dont know if it was the same stone or not. The cost at that time was $55.00. I paid the $113.50 reluctently w/o asking any questions. I kind of liked the fellow behind the counter. I,m not sure if he was the owner or not but he seemed like a good guy. This was on Feb 29th when I picked the ring up. Anyway I decided not to make an issue out of it. I just let it go and chalked it up to inflation, I guess. Until I received an e-mail from Scirtos on Mar. 1st asking me to comment on my recent experience with Scirtos So, since you asked, I decided to comment. No hard feelings.
Gordon Maska 4875 Lower Mt...
   Read moreI truly canât say enough good things about this place or the people behind it. Tom as well as Debbie are absolute gems. Over the past year, I popped in more times than I can count, trying to figure out what kind of wedding band I wanted. Every time, they welcomed me with kindness and patience.
When I was finally ready, the process couldnât have been easier or more special. I felt genuinely cared for, not just as a customer, but as a person. My wedding band is everything I hoped it would be, and more. The quality, the service, the attention to detail, itâs all top-notch.
This is the kind of place you keep coming back to, and the kind of people you want to support. I wouldnât dream of going anywhere else. If you need something special, this is the...
   Read moreI'm so disappointed in the service and quality of work done on a ring I recently took in for repair. I took the ring in on Feb 28, received an estimate of $85-125 for repair, which I authorized. After more than 1 month, and several calls to them, I finally picked up the ring, and was told it was $150. The sales person took my receipt with the estimate, and wrote over that, $150. She kept my original receipt. She also told me that the jeweler had put off this repair until last of all his work. When I got home and looked over the ring, there was a new gap in the gold, and appears that the stone had been chipped as well. I will never take or buy anything there again. Poor customer service, and poor...
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