In 2020 I purchased a Kitchen-aid double oven gas range and a Maytag French door refrigerator. These items were delivered on a pickup truck and damaged. I requested a scratch and dent discount. John said he would order two new doors for the refrigerator. In 2021 one year later the scratched freezer door was replaced. The he French door with water dispenser was also damaged in transit. Finally after three years 2023 a water dispenser French door was available. Upon delivery it was discovered that it was the wrong door. Now, it is 2025 and I am still waiting for the replacement refrigerator door. I ordered these products from Appliance Maytag to support local business instead of larger box store. If you want to support a local business use Appliance Plus in Walton NY. Dissatisfied customer...
   Read moreWe had a nightmarish delivery experience for a Home Depot refrigerator. We decided to try the Oneonta Maytag instead. EVERYONE at Maytag was very friendly, knowledgeable, and more than willing to help! Our new refrigerator is perfect and we didnât need to lift a finger. I will be going to this Maytag for all my appliances going forward. Please consider ditching the big box stores for these local guys. The prices are comparable and the service is...
   Read moremy mom was treated so rudely by the delivery men, she had to leave work because they refused to move our old machines out because they âwouldnât fitâ out our door. the people in charge at the store were no help and incredibly rude as well. spoiler alert, the machines fit out the door and the new ones fit in perfectly.
update: they reached out to my moms boss with lies about the situation to try and get her fired. DO NOT SUPPORT...
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