Boost Mobile — Local services in City of Rochester

The customer service was good up until I informed the woman that I wanted to port my number to a new carrier. Then she couldn’t help me with anything and she claimed customer service was going to not be helpful either. She was rude. She closes the store hours earlier than the time on the door. She’s the owner, her professionalism sucks! She’s only interested in a sale. I went back again with an unlocked iphone… again no help, her husband was more informative about my options. He’s next door at the gas station , they also had a phone section inside, where she advised me to meet her because she closed the store 2 hours early as I was pulling up. But altogether I’m good on their boost store. Anywhere else but here !!!!...

Took my grandson there to turn his phone back on they charged him 110$ to reactivate his service when he gave my his receipt it said 60$ 50$ for his plan and 10$ to reactivate Boost Mobile refused to do anything about it waiting on my credit card company to do something these places are so deceptive!!!! This was at the...

At first I gave them a 5 star it dropped to a 1 star after I was to upgrade they wanted to charge me $135.00 for an upgrade I call boost mobile got my new phone for $55.00 including tax and free shipping I saved $80.00 I was being scammed .

Better off ordering from...