Boost Mobile — Local services in City of Schenectady

Went here the other day for 2 new phone's and needless to say after a couple hours of me pretty much doing everything for this inexperienced young man who told me the phone's were totally free AND ( I thought at the time this was his way to sway me) said that those phone's He is giving me a case and glass per phone. That the current deal with this phone as new customer bringing our numbers we simply had to pay $80 for the first month of service so I'm like ok if that's the case then ok I had to ask if they take credit/debit cards because I didn't even notice a credit card machine like most stores have so when I handed him my credit card I couldn't see what he was doing and I didn't sign anything but somehow I now after thinking I lost my receipt or something like that ended up finding it hidden in the box for one of the accessories and it said something like $240.00!!!!!! Correct me if I'm wrong but there's a BIG DIFFERENCE between $80 plus the $7 insurance fee per phone And mind you I used to be Customer years ago so I was familiar with the no taxes or line fees so I didn't ask about that I mean he said that still applied so where all this...

Very nice and friendly. The employee who assisted me was quick and didn't waste any time, as he could see that I was in a hurry. They had a huge selection to choose from cell phones, earbuds, bluetooth speakers, even a boombox selection to choose from. They offer protective cases/screen protectors for every device offered. Boost is constantly running special deals on devices. One off the top of my head is if you switch from your current carrier to Boost which offers 5G Connectivity, your eligible for a free device. They also offer BYOD services for those who are happy with their current device. They offer all of this and MORE, on top of offering a superior network without a contract. They have numerous data plans to choose from, for every type of need you may have and at a better, more...

Not happy with my customer experience here yesterday 👎🏽. Went in to pay remaining $7 on bill and was told there would be a $4 “store fee” and $2-3 credit card fee!! So $7 in fees on a $7 payment? As the manager/owner I think the person I was dealing with could’ve made an exception and kept my business. He was not easy to talk to or reason with. Terrible “bedside manner”, communication and soft skills. I won’t return to this franchisee again. Lodged complaint...