I'm sure there is some good technicians that work here but the (older) gentleman I got was terrible. We didn't even get past him removing my old gel polish. He didn't wrap the acetone soaked cotton with foil. He kept trying to make things go faster but instead was making it take longer because he wasn't properly soaking the gel to remove it. He wanted to use the drill and a coarse file to remove it. I told him I didn't like the drill or a coarse file to remove the old gel. I asked him to soak it properly with foil, instead he argued and said it would take too long. He kept insisting it would take thirty minutes, meanwhile I had already been there for twenty in his chair. Oh and this is a $75 dollar pedicure. Anyway...
   Read moreMe & my fiancĂ© came for pedicures. The tech RUSHED thru them. He did not like his at all. I was not to satisfied either. I got gel nails & I was not satisfied with the color my options were take it off which takes 30 minutes or he can put a design on it. He did a design so I had to wait for it to dry thatâs why I get gel color so I donât have to wait. She did not pay attention to details. She didnât trim the nails down enough. The customers after us didnât have hot water. They kept complaining about the cold water. This was our first and last time. They were nice tho.One & done. They charged me for things I had no idea until...
   Read moreAbsolutely by far an without a doubt the worst experience I've ever had at a nail salon. Last sun. I had talked to my boyfriend into going and getting pedi's with me. So at a whim we stopped at serenity nail. And from the moment we stepped in the door they rush rush rush rush rush not one of them spoke English to us they had us and they're point to something off a menu. And I have never had a sloppier crappier job having my feet done I still had calluses when I walk out of there, and to add insult to injury they are completely overpriced I will đ« waste my time or money going...
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