Subway — Restaurant in Columbia

One week ago attempted to place a phone order the phone rang and rang with no answer so went there in person. Told “Timothy” about attempting to call and he replied “the phone never rang” his co-worker (a lady) said “Yes it did, several times”. Timothy shrugged “well maybe it did”. Then argues with me on what I can or can’t substitute on a Italian BMT, even after assuring him I would pay for whatever up charge he was still argumentive with an attitude.

2nd experience: I came into this subway. Timothy tells me “it’s going to be a moment” and begins loading bread in the oven for what seems like 10 minutes.

This subway needs inservices on customer service or a...

I wish I could give it 0 stars. The store manager makes coming here miserable. He is so terrible I make sure to drive by the store first, if he is working I go to jersey Mike's. Its not worth having him make me, the customer, feel like I'm a burden. I just want to order my sandwich, pay, and leave. I've seen him talk down on an elderly man for being slow, in front of me. I was so disgusted I choose not to come anymore. I wish they would promote a deserving employee with good customer service to his position. It's just a shame how nasty and ill the store manager treats...

This store does not take Subway corporate coupons now. I went in there with my handwritten order for three footlong subs that I was going to carryout for $17.99 plus tax. I had not been to this store for a while, and until they fix this problem, I will not be back. Bad look for the corporation for lack of consistency with franchisees not honoring coupons and offers by the parent company. It goes without saying I did not buy...