
If I could rate this place a zero I would. Can't speak on the other staff because I've only ever dealt with Darla the owner herself . Throughout my whole experience with her, I was blocked, rescheduled and cancelled by Ms.Darla herself. This has been such a horrible experience. Let me start by saying I love supporting my fellow black businesses, but not if this is how I will be treated for spending my hard earned money. I came in and during my initial meeting of her she was nice but did have issues with scheduling but seeing as we finally agreed on a date and I thought she did a good job on my frontal wig I didn't think much of it .However a couple of days later I started noticing the glue lifting on the edges of the wig. So I contacted her in hopes of her just applying some glue to those areas . She contacted me and we set a date. The day of I called her and she gave me an excuse of having double booked. Because I didn't set up an actual appointment through the online service I just let it go. But I was really upset, so I think in an effort to appease the situation she told me to book an appointment online and she'll provide service for free. It was just a frontal touch up so I was happy she was willing to do that for me seeing as she was the one who was unavailable at the time she gave me . About 5 days before that touch up appointment I got an email from the scheduling site that she cancelled my appointment. In an effort to understand what's going on I messaged her. But her messages kept turning green and her phone went directly to voicemail if you own an iPhone you know what that means . She blocked me, so I called her on a blocked number and she picked up on the second ring . I told her who I was and of course she gave me a lame excuse of she was busy and would call back. Heard back from her about 4 hours later. She basically told me that she cancelled the appointment because a free frontal touch up could only be provided within the week of the initial install.. something she never told me prior to that . She goes on to tell me she can no longer have me as a client and wishes me the best. This is 4 days before a trip I told her I would be taking. Now I have to scramble to find someone who will be willing to fix the work she's done on my head. Which is very hard, most people want consultations prior to bringing hair they've never...
Read moreGoing into the place it is very small. Everyone was friendly I went in for faux loc the girl who did my hair had to be a child 15/17 something around there I paid $250 for my faux loc and they where terrible super big parting and the little girl used too much hair to twist I sat there 6 hours and I left work early to try and make my appointment. I had to take that whole mess out and yes I paid because honestly I thought it was going to the little girl then the owner of the shop asks me to pay her I was so exhausted after working a 24 hour shift I was just ready to leave. It was suppose to be for my bday and I ended up having to redo my hair traveling to my destination. Just terrible I wouldn’t recommend anyone I know go there. I don’t even have pics it was that bad but the little girl took some hopefully he stops or practing on real clients and maybe a doll head would be...
Read moreI love love love Darla’s Dollhouse the staff is phenomenal, very welcoming, great personalities, and service is amazing!! I definitely recommend stopping by and checking out everything that is offered. I want to give a special shoutout to Nina she is fantastic hands down. She has done my children’s hair from French braids(on a 6 year old) to twist on my older boys. And when I tell you she doesn’t disappoint. Every time she has styled their hair it has been to perfection every strand from the scalp to the tips. We Love the work she does. She is always so sweet and pleasant. Darla’s Dollhouse has definitely gained forever clients with us. With...
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