I ordered a 1-ton excavator from China. It arrived at the LA port on December 18th. It is now January 17th and I still do not have my product. I had to put pressure on the original shipper to hound these guys to finally do their job. The only thing they delivered so far are excuses. They have sat on my shipment for almost four weeks. After being hounded and some angry phone calls they finally shipped it out. Unfortunately, they used TForce Freight and so now I am dealing with another garbage company who again will sit on my product and miss delivery dates on something that should have been weeks ago. Do absolutely anything you can to avoid using either of these companies. I literally could have driven my excavator the 700 miles to my house at 2mph including a good night's sleep each night and would have it here already. ...
Read morePOOR SERVICE!!! The company refused to deliver my package because they lacked staff members and tools, and they unlawfully held it for a month. According to their employee, they did not know the size of the item, which is why they are unable to deliver it, and now they are forcing me to rent a forklift and employees in order for them to...
Read moreMASCOT has consistently provided professional and trustworthy logistics services for our company. The team ensures that every shipment goes smoothly, from pickup in China to delivery in the U.S. They make our job much easier by handling all the...
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