HomeGoods — Local services in Crofton

Horrible experience seen some lamps that were on display for $39.99- $49.99. Went to show an associate what was there so I could make sure, just so happens that the associate that I came in contact with was the store manager Karen. Karen was very rude, she sucked her teeth and if im not mistaken she rolled her eyes and continued to basically say no I could not get the lamps for the displayed price and as the customer I couldnt understand why, her reasoning was because she didnt put them there, I explained to her neither did I. Long story short the associate that came over and over heard the conversation was the associate that had placed the lamps there and hadn't had time to put the correct signage up. So she said she was sorry for the confusion to Karen but never apologized to me. Ive been shopping at this location for a very long time. I will not be returning anytime soon to this...

Not only being a former employee but also frequently shop Home Goods Gambrills and Annapolis. This review is for the Gambrills licatiin. I was quit disturbed by the Manager Micheal whom refused to come to speak with me as a consumer at 1st call. I requested again as I felt disrespected. I was purchasing over a hundred dollars of products but one lamp shade was crinkled and slightly dedistorted. I asked if they could give 5-10% off ($2-3 off a $30 lap). Not only did he barely look at me, he rubs the product during COVID and he walks off saying the most I can do is a dolloar. Frustrated at it all I decided to give a review instead. Wow!

I work customer service in both of my jobs and this is certainly a training moment for this...

Lots of home items for yourself or gifts you can give with pride. There is a giant section of kitchen supplies - pots, pans, the kitchen sink -- no, not that last one, but all kinds of kitchen gadgets and gourmet food items, for sure. I've been looking for a reusable coffee filter for my Keurig all over...found it here at last Holiday decor, bathroom accessorizing goods, and every other room in the house can get a new fresh look or just one cool surprise. You want to spruce up your home in one or more rooms, you can do it...