Marlene and staff at Lenox East were true superstars 🌟! She made our experience of finding the perfect wedding dress for our best friend's summer ceremony absolutely unforgettable. Marlene's expertise and dedication shone through every step of the process, ensuring that our friend felt like a princess on her special day of picking her wedding dress. And let's talk about that beautiful couch – it added an extra touch of elegance and comfort to our dress shopping adventure, making us feel right at home. Lenox East is by far the best dress shop in the area, and even beyond! If you're looking for unparalleled service, exquisite dresses, and a memorable experience, look no further than Marlene and Lenox East. They truly are the epitome of excellence in the...
Read moreThe ladies who work in the shop are sweet, but the communication and follow up was terrible. They just don't inform anyone of anything until peoplestart asking questions. I was not notified that my dress arrived. I called to check after other bridesmaids said they also did not hear anything. The dress was humongous on me, and I had not had any weight loss from the time I was measured. The dress wasn't even close to my size in any area, which resulted in alterations that came to 90.00 on a dress that was over 200.00 to begin with. I will not ever recommend them or go back to them. This was just the tip of the iceberg compared to what some of the others...
Read moreDo not buy a dress from this business! They failed to deliver my wedding dress on time, despite multiple assurances. I had to cancel my wedding and when I finally received the dress, the veil was missing. They're now trying to give me a used veil instead of a new one after they were supposed to order my vail for a second time. Nobody has taken responsibility or apologized for the inconvenience. A lot of money was wasted, and they've been rude and unprofessional. Beware! And after posting this sane review on Facebook I got blocked!...
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