Verizon — Local services in Daingerfield

I had gone to Lumberton TX. Verizon and purchashed my phone . they sold me a scratch protector instead of a screen protector.!!!!. I had to order a New phone due to screen cracking. Only a week after purchase. Lumberton Store didn't won't to help me. I went to Silsbee Texas Verizon and they were so helpful and NICE. Donna helped me with such ease and helped me set up my REFURBISHED PHONE!! I bought new butt got a used one which I find very WRONG!!! Donna helped me set it up and every one at Silsbee Tx. Verizon was kind and patient With me. I highly recommend Silsbee TX. And Donna . Its rare to find such compassion in this world . She even got on line and helped me order a SCREEN PROTECTOR INSTEad of WRONG THING!!! I do not recommend Lumberton Texas Verizon !!! Go where you are respected and helped to get right...

Have been with them for a year and I regret so badly leaving att whom I was with for 22 years. This time, my phone broke, or more like came in broken, and I had to still paid the deductible to get a phone sent that works properly. I go in to the Verizon store to set it up, and they tell me I have to pay 40 dollars to switch it over. I will let my contract run out in a few months, I'll replace this peice of garbage phone repeatedly, and set the damn thing up myself, but do not go to this scum bag place, especially this location. Ft gly slob behind the counter was a real twist about it too. This place lost verizon Mt business on 7 phones for sure....

After a horrible experience with the Beaumont Dowlen location my husband went to the Silsbee location to see if they could activate his new phone. Charlotte was absolutely fantastic. She answered every question my husband asked. She activated his phone and even helped him fix some issues with old apps. The Beaumont store couldn’t get rid of us fast enough after they got our 2 yr commitment and payment. Charlotte spent a good amount of time helping us with everything. I recommend the Silsbee location over Beaumont 100%. We learned our lesson and will be going here for any other...