Absolute sorry excuse for a local small business. Drove thirty minutes each way since I called ahead and they had what I needed in stock. Bought two starter teeth gear at $6.50 a piece. Drive home, install one new gear, mower fires right up perfectly, starts a second time perfectly, do a little mowing and upon the next restart the toothed gear splits in half. Pretty inconvenient but at least I had bought two. Install second one, it splits first crank. I returned today with the thought process I'll explain the situation, swap for two new gears and be on my way, everyone happy. Well it was the furthest from that. After explaining my situation to the manager, old guy wearing hat and glasses, he gets defensive very quickly and tells me they don't warranty those, and it must be of some fault of my own. I continue to try reason with him, saying understand the amount of time and effort I've wasted over $13 in parts. Still no dice, he tells me to get out and never come back. I couldn't understand that and continue to explain I just want two new gears and I'm happy. He then threatens me with calling the police all the while at this point he's gotten completely worked up and defensive. I ask him to just please view it from my perspective as calmly as I can. He asked me to walk outside with him, where I again explained its $13 in parts, how can that be worth losing a customer. He then offered me $6 out of his wallet which I declined and said I'd like a new part not the cash. This was returned with "well I'm not giving you any parts and now your not getting the money either. Get the hell out of here and don't ever come back. Who'd you say your kin to? I'm going to be calling them and finding out about you...." So bravo Collie Equipment. Protect what matters most right....... Your bottom line,...
Read moreAll of the staff are very professional, friendly, courteous and on-point. They work hard to earn your business the right way and it shows. I purchased a Cub Cadet mower and an Echo leaf blower from them recently. It was a very pleasant experience doing business with them. Zachary Reeves, Seth Coleman and Wendy Lewis are excellent at their positions and are definitely an asset to help grow the business in a big way. I strongly recommend them to anyone in the market for any lawn care, tractor or any farm equipment you maybe looking to purchase. A strong sales staff and a strong service department makes for a WINNING combination, and they offer that for certain! Thanks to all of you for your GREAT CUSTOMER SERVICE at Beverage Tractor &...
Read moreI went to Collie Equipment company - ,and worked with Seth. I bought a 4wd tractor with several pieces of equipment and I couldn't be more pleased with the transaction and the first rate care provided by Seth. These are some great folks to deal with. Seth took me outside, went over the different tires available and explained all the various attachments that can be easily connected to this tractor. He even offered to deliver it free himself at no charge (I'm around 35...
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