Customer for 17 years at the same locatio on South Boston Road in Danville, VA. Past 5 times ATTEMPTING to purchases groceries and get to the checkout line only to wait for 45 minutes to an hour JUST TO GET TO THE CHECKOUT!! My loyalty is fierce but 5 times is my limit. I, nor my family will ever shop at Food Lion again!! WALMART here we come. Goodbye to 17 years of loyalty. FoodLion you are falling, (have fell), behind and it is so very sad to see but my family and their nutrition comes before your internal strife! UPDATE SEPT. 15, 2024. Thought I would try again. Horrible experience. Store is worried more over theor shrink cost so they order less. Sad but who the hell runs out of milk, half the bread isle, and 7 other items that are common. Put it this way, I went in with 53 items on the list and then stood for 19 minutes in line to check out for a total of only 21 items of the 53. The rest were, .. ... ..... yup, out of stock. Learned my lesson twice now. Sad this store is worried about shrink over customer needs/wants. Maybe they like...
Read more"I'm a loyal customer to you guys(especially when it comes to your APP & MVP REWARDS)being a couponer you're 6 stars... I would like to share with you a little more about how dedicated the employees are, of all the times I come in (sometimes 2-3 daily)they have smiles, greetings, and an eagerness to help you save $$$..One time I picked up the wrong item that wasn't on sale even the supervisor went to go retrieve the right one for me (I'ma just call her "BLONDIE") very friendly folk... "SEE IT'S STILL SOUTHERN HOSPITALITY IN THE SOUF"....(in my nellie...
Read moreGreat staff great covid-19 procedures plexiglass between you and cashiers clean carts the whole nine. Fast friendly service and great expertise by those running the show. Have always been a loyal food lion shopper. They're the only small grocery store chain inn town anymore they ran out all competitors with litter prices better customer service and the ability to strive for excellence in a market full of...
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