Gold Mine Pawn Shop — Local services in Daphne

Been to the Goldmine Pawn many times over the years and always had a pleasant experience and bought a good bit of merchandise even tho many things could have been purchased cheaper elsewhere. I traded at Goldmine Pawn because Tom the owner and his employees have been friendly and knowledgeable. However today’s experience was far under par. I was attempting to transfer ownership of a gun my friend no longer wanted, during the process my friend tried to get clarification on a question being asked on the questionnaire from an employee. Another employee mistakenly thought he was asking me and very rudely started a dissertation on how we couldn’t be discussing the forms. I explained we weren’t that he was only asking for clarification. Instead of stopping or apologizing she kept on becoming even more forceful. I asked her to please be more pleasant when she expressed herself. At this the young gentleman waiting on us went off and said they were married and tore up everything. To let a misunderstanding get that far out of hand was unfortunate and immature. The owners were obviously not present. So sorry to lose one of my...

We moved to the area earlier this summer and I have stopped in 2 or 3 times. First time I bought a box of ammo (was about $3 or $4 higher than other places but not a big deal). Second time, I bought an AR gas block that was loose (not packaged) but for an adjustable gas block it was priced less that normal, probably because it wasn't packaged. When I got it home, the set screw to hold it in place was missing. No big deal, it was still price less than normal. I went in today and wondered around the store for about 20 min. There were 4 or 5 people behind the counters talking about guns and experiences with customers, which is cool. The problem is that not a single one of them even acknowledged I came in. Not one of them spoke to me while I was there. I stood at the counter for several minutes looking at their ammo selection and a couple of hand guns in their case. 3 separate people walked by and never asked if I needed anything or even acted like they evern saw. I walked to the door and left. I expected more as this store came recommended...

At least one of the female employees needs to be trained to know the difference between fine and fake diamonds. I needed to borrow enough to pay a bill this past Monday and the lady that waited on me informed me that my 1.25 Carat miner's cut diamond ring wasn't real and suggested that maybe I should go sell it to the jeweler that told me that it was ha! I left there very annoyed and went to the competitor down the road and was offered $1000 by the owner as soon as I walked through the door if I was interested in selling it. He looked at it for about 10 seconds and knew the value. I was still not interested in selling but I did borrow exactly what I needed and thanked him for his knowledge and interest. I'm not one to complain but she really made me mad. I left there feeling insulted. No customer should ever leave a business feeling that way. How can I walk into one shop and they not even offer the value of the gold in a ring and the other shop offer me $1000 cash if I would...