Tractor Supply Company — Local services in Daphne

Called store this morning 26December2021 around 9:30 am and asked for the earliest available appointment for the dog self wash. I was told by the employee on the phone that the dog wash availability was open until 1pm. I stated that I was going to arrive in approximately 45min. At 10:10 I walked into the store and let the staff know I was here for the dog wash.

I was approached by what appeared to be management and he stated that some other customer D. Wilkinson or something who had an appointment scheduled for tomorrow came in and instead that his appointment was for today.

Instead of telling this customer who wait and see if I showed for my appointment they gave him full use of both dog wash stations and told me I that I would have to wait at least 40 months.

This is unsatisfactory especially after I drove 30 minutes to the store location. Management at this location needs to get...

Went to my local one and purchased 4x6 stall mats. Got to load the mats and they weren’t the same I purchased two months ago. Showed them online what I intended to buy they said they couldn’t do anything. The refunded my purchase. They were nice and called another location 13 miles away in Daphne. They said yes we have the old style we will save them. Drove 25 minutes out of the way to buy them, when I got there they still weren’t the right ones. I got stuck buying ones I didn’t want still after this. Item doesn’t match what was online and basically got told oh that’s the manufacture’s problem. It’s the same sku number. It wouldn’t have been bad if I didn’t get told, yes they have them. Just a waste of time. I could have saved a couple of hours and some fuel. Thanks...

The frustration felt when it comes to the pet wash station. Why advertise online “No appointments necessary “ but when you show up, you are told that it’s by appointments only. Not to mention, nobody was using the tubs! What’s the point!? I even asked if I could use it since nobody was there and I was told they were “in between washes” and was only advised to make an appointment up front. I definitely won’t be loading my dog back up for this. Kind of ridiculous...