Saputo USA - Decatur — Local services in Decatur

Tanker driver here. Arrived 1.5 hours late, but was pulled right in. Appt time was 1600. I got here at 1730 due to being broke down. The place unloads 24 hours a day.

Not a bad place. Workers I've met are all friendly. I don't recommend backing in tho. The bay is right off Hwy 31 and traffic doesn't slow down or have any respect for truckers.

They have two bays for tankers. For reefers, the lot is a bit small and not for rookies. Good luck 😄

I'm sure they have an available restroom, but I didn't ask. There is a Pilot truck stop about 10 mins away and plenty of other places to park for a few hours along hwy 31, including depart. stores and grocery store parking lots, empty lots and some abandoned buildings with vacant lots.

Having food and water is a given if you're trucker. Smh 😂, some of these previous reviews left just crack me up! Most places take a few hours to unload/load. It's expected so stop complaining.

You wanna see a long wait, take a trip to HEB in San Antonio, Texas then you'll know the meaning of having to wait. 😂😂

For me personally, I've never had a bad experience at a Saputo location and will gladly...

So, definitely not the best place to pick up from. Pros, staff was very friendly and very apologetic for being late loading me. They give great directions to people who have never came here before on how to get in and out.

Cons, My appointment time was 1800. Arrived at 1735, was told my load would not be ready for another 2-3 hours. At this time, the pilot that is 5 miles down the road is full. But I parked at the BBQ place beside it. They called me at 2110 saying they had the middle door ready. This place is definitely not for inexperienced drivers. The two spots for reefers to dock at is weirdly set up with not a lot of room. Especially if someone else is already in a door. They just started loading me. Will post loading time after being loaded.

Time from check in to being loaded...

There is one or two guys that actually does their job the way it should be done but as for the rest they have no work ethic what so ever. They seriously need to hire new people who are not afraid to work . It takes forever to get unloaded. I don't know why they give appointments because they are never met. Unless you're lucky and get one of the few that actually does their job, plan on being there for for a long time because they are slow and lazy !! Somebody really needs to do something about this place because some people don't have the time to just sit there and wait forever all because they dont want to do their job !! This place is by far the...