Costco Wholesale — Local services in Denver

Update 5,18.25 All is good, mgmt must have changed.

Could not find an item was told it was 118, it was not, at check out I mentioned I could not find the item and the helper knew exactly where it was middle store, ran and got it. Once again, it is a superior experience.

Also no issues separating work and personal purchases.

Update 12/24/23 Something has changed. The employees I know by sight did not greet me. Just got back from a long trip overseas, so a full restock was on the menu. All of the requisite items were there in abundance. The supply chain is fixed, filled my cart, and then decided to look for gifts for family. My wife had an eye on a watch, went the jewelry counter and asked to see the watch, it was superior experience, before I even got my hopes up the gentleman checked stock to see if the watch I had my eye on would be sold, versus stock. Bravo. On the way to check out, I saw turbo tax picked up home and business, headed to check out. Put my items on the belt as 3 separate orders, businesses, gifts, and food items. Was told I could not do separate orders. I asked since when the cashier was curt and said That is was to prevent members from shopping for non members, I said I have a business, and I want the gift number separate from personal items. She said no can do, I ask for her supervisor who came over reviewed what I had place in the separate orders on the belt, and began to back the cashier, I said no, I have been a Costco customer for 20 years and never had an issue separating business and personal items, I then show her my business card. They still said no, and I said I am not going to allow these items to mixed on a receipt. The supervisor said ok ring as shown on belt. The total for all items was 1825.00. 95 for software 578, the remainder were personal consumption items.

The cashier again was curt, and said something I said you're welcome, she said the same thing, I said you're welcome, after the 5th welcome she finally said thank you, and I replied that's the Costco I remember shopping. And left the store. I thought about asking for a manager on duty, but decline only because it's Xmas eve, her name badge was turned so I can't tell you who the cashier was/is, but I will avoid her at all cost.

I have never even thought of avoiding a Costco cashier. Something has changed at my Costco of choice. Let me know if you experience any changes also.

Update 7/24/23

First, they changed everything again... Found what I was looking for...

With help.

The black topping of the parking lot is complete, looks our trip to and from the front door significantly safer, painted crosswalks everywhere.

Obviously, I like COSTCO.

Update 2/22/23

They changed the layout of the whole store... interesting, the meat department and coolers are in the same place everything else moved...

Was an interesting visit, let me know what you think.

Update 12/15

Busy place, with all registers open so quick checkout. Had sold all avocado oil. Everything else available. Best Costco I have been in, although it sometimes does not have all the products the larger stores have.

Prevous review: Smaller Costco with a great staff. it is nice to be recognized. Otherwise, it is Costco, big sizes at great prices and returns without questions. Love this chain.

As an update, this store continues to impress, the management has to be spectacular as even newer employees act like I am a regular. The larger stores have a little more variety of products.

This remains my...

First, it should be noted that this review is for the tire service, not for the Littleton Costco overall. I had an appointment to have a new set of tires installed. We arrived 15 minutes early and were processed in, with paperwork completed, and then were advised that we would receive a text when the work was complete, which should take an hour and a half or less. There was no one else in the reception area at that time. We decided to do a little shopping while we waited. We came back a little over an hour later. Again, there was no one in the reception area so we sat down to wait. Shortly thereafter, people started pouring in, mostly wanting to order tires or for some other service. As far as I could tell, we were the only ones awaiting the completion of a tire installation. Almost 2 hours after we'd dropped the car off, I finally received a text saying my car was ready. By this point, there was a line of 4 or 5 people awaiting service. After receiving the text, I waited until the person who was waiting on the customers to finish with the most recent customer and then stepped forward and said that I'd received a text saying my car was ready. The person who was waiting on customers replied to me in kind of a flippant way (maybe because he perceived that I was somehow "jumping the line"????) and then confirmed which car was mine. The whole interchange maybe took 10 seconds. Then he ignored me. I thought that maybe I was just supposed to go outside and wait. After waiting (in very cold temperatures!) for about 15 minutes with no action, my husband went back inside to inquire as to what we needed to do. After waiting in the same line with the other customers were waiting to explore tire options and order tires etc., he finally got up to the counter (after another 10-15 minutes) and was asked about paperwork (which I had with me outside). The attendant then proceeded to complete additional paperwork and give him some basic follow-up instructions (which easily could have happened with the initial paperwork) regarding the tire installation. Meanwhile, I was still standing outside in the freezing temperatures. Finally, my car was driven out of the bay and released to us around 2.5 hours after we'd arrived.

I have several comments/complaints/suggestions regarding this whole exchange: Why on earth can all the paperwork not be finished when you arrive for your appointment so that all you have to do is pick up your car once it's done? Why do they not have a more efficient way to manage drop offs and pick ups? Having to stand in (potentially) a long line again once you've received a text saying your car is ready is akin to (or worse than!) standing in line to give a hostess at a restaurant your party info., being told to await a text, and then having to stand in the same line with new customers just to tell them that you received the text saying your table is ready. And the attendant made me feel like I was being a jerk for stepping forward saying I'd received the text without standing in the long line. I had no idea what the protocol was!

I will probably choose somewhere else for future tires services. If I do go back to Costco, I will ensure my appointment is in the morning to preclude the possibility that the tire center will suddenly get super busy. Don't get me wrong.... I don't mind standing in line if that's the protocol (and there is no other way to manage a situation). But Costco's method of dealing with their tire customers is highly...

New: Christmas shopping? if you usually rely on this Costco, don’t, if you go to the one on River Point you’ll understand. The selection on clothes apart from more less expensive , are better. I couldn’t find good sweet pants for women or young girls, and didn’t send anything… and today at river point I was surprised by their extensive selection for everyone in the family, warm clothes are a necessity, and not having it in stock in Costco Quincy is not ok. So avoid the hassle with the parking and crowds , it’s not worth it. I’m changing my review, personal is sometimes rude, not everyone of course but doesn’t justify. There’s always changes on the entrance, blocking the middle with whatever is in season: summer with plants and fertilizer, now with Christmas, fresh Christmas potted trees or whatever they want to use to block access to the exit where they charge the rechargeable shopping carts for the disabled… I think that’s irresponsible and cruel… they do not post a sign that the access is blocked, if we park on one side and it’s closed we have to straggle to make it to the other side , having to go around all the shopping carts piled up by the entrance… that’s other issue too, not everyone has the physical condition to deal with their lack of responsibility to the costumers with disabilities, I wished they’ll unknownledge when they change things around to put a freaking sign explanation or directions… Costco lacks accountability, how many times do we have to go through this? They’ll never change unless they get sued, for the amount of costumers they have those rechargeable shopping carts are insufficient in every Costco , the new layout for the handicap spaces is a mess in this Costco… there’s plenty of space, so why did they remove spaces and put the signs for handicap parking and yellow lines but NO parking there 🅿️ there?, they even paint a walkway to the handicap parking right in front left but only one spot on one side… So what’s that! This Costco it’s not for everyone, I have driving away so many times because I can’t walk that far when there’s no handicap parking spaces, I have left when there’s no rechargeable shopping carts, I had gone to Sam’s many times because of this but you have so many members that you won’t missed the disabled ones right? It’s Shameful that we are an afterthought, a Nuisance in your every day operations and building designs… Now the tables at the food court it’s just other joke right? By the way the rotisserie chicken came out raw, I cooked it and it was spoiled… well , to the trash … check before you eat it or bring it home 🤢 3 days after the snowstorm they still have the handicap parking pathway blocked by piles of snow. Beware If your elderly/handicapped go to this Costco , there’s a higher risk of hurting themselves. Beware of rude and disrespectful costumers flipping their fingers if you don’t move fast enough out of their way… rode rage in the parking lot 😡 wow entitled and pathetic costumers in...