I want to be as fair to this place as I can, so I'm going to give all the details I can about what I did and experienced. The TL;DR is that they didn't answer the phone and were not prepared for a piercing appointment/walk in, despite confirming over Facebook messenger that they take walk-ins after I'd requested an evening appointment.
I've been wanting to get my ears pierced for a while, and I decided on this place after reading good reviews. Their hours have them open until 11:00 pm, which works great for me since I work night shift. Their Facebook page seems to be where you make appointments, and when I went to "request" one, every appointment slot from that time until closing was available, so I figured they weren't busy or don't usually get lots of piercing appointments. Because of that and the lots of reviews mentioning doing walk-in appointments for tattoos and piercings both, I opted to wait on making the appointment, as I was still feeling apprehensive about committing.
Later, at about 8:10 pm, I attempted to call them to ask about coming in. I called three times, waiting about 3-5 minutes in between, and all three times, it went straight to voicemail. I still wasn't too phased since stuff happens; maybe they only had one or two people who were both busy, or maybe a customer was hanging up the phone line. I went back on their Facebook page and messaged them, explaining what I wanted, asking for earlobe piercings price, and asking if they take walk-ins for piercings (I did specify walk-ins for piercing) and then immediately -no more than two minutes later- requested a piercing appointment for 8:45 pm. They still had appointment times listed as available from then until closing. 5-10 minutes later, I get a response confirming the price as $25 and saying that they do take walk-ins. I tried to call again and it still went straight to voicemail. I drove down anyway.
Upon entering the store, I was immediately faced with 3-4 (maskless) men playing pool, a man and woman (also maskless) behind a half wall doing something, and the smell of marijuana. Now, I'm not one to judge - what they want to do in their free time is fine and none of my business. I also figured that maybe it was a group of friends hanging out, hence the lack of masks, and that one of the non-working friends was high. No big deal. One of the men playing pool called up that they had a customer, and the man and the woman looked back at me. I said I was there for a piercing, and the man asked if I could come back the next afternoon because he "didn't have the piercing stuff out." I said no, I work night shift. The woman asked if I was the one who messaged them and I said yes. The man said I could come back tomorrow night. I was a little caught off-guard by all this, so I responded that I thought it'd be fine since the Facebook appointment system listed available times all night, and that the message had confirmed they do walk-ins after I'd requested the 8:45 appointment. The woman apologized and said she "didn't know I wanted to come in tonight," and the man said they were also waiting for a needle delivery. He also apologized and stated that they just had two people quit, then offered to do the piercing tomorrow night for $20 instead of $25. I said thank you and left.
Although they did apologize, I got the feeling that it wasn't very sincere and that I was not wanted there, and the whole thing felt very sketchy and unwelcoming. I could have been misreading things, though, and I know that. However, this was not a very good experience, and I won't be returning. Hopefully this review helps someone else, and hopefully I wasn't too unfair to this place...
Read moreDon't disappoint yourself.
Stopped in on Friday around 6ish to ask if they have anyone available to pierce. Randy was there working alone and told me the piercer left for the weekend, but he is able to pierce too. He let me know that he was backed up and wouldn't be able to do it at the moment, but would be happy to do it the next day (Saturday) between 1:30-2pm and would knock $7 off of the price. Sweet! No problem! We thanked him and let him know we would be back.
We went in today and got there at 1:45pm. He was standing out in the open when we walked in, but very quickly slinked back into the small room on the left side of the floor. Telling another man who was working there with him, to take care of us. We explained to him why we were there, he went back to talk to Randy, and came out to tell us, "He isn't here at the moment." My gut was already saying leave when he didn't bother greeting us and high-tailed it, so I thanked the the other guy and we left.
Saying he couldn't do it would've been fine. Telling us to come back at an appointment time and acting like he wasn't there is less than professional, and stripped the business of ALL integrity.
Go somewhere else so you don't end up...
Read moreI came in to this shop for a triple lobe and conch piercing. In no way shape or form is this meant to insult the piercer, but this was the worse piercing experience of my life. My lobes are pierced unevenly, she attempted to pierce my conch and she didnt even bother to mark the spot, she free handed it without me even knowing. She pierced the COMPLETELY wrong part of my ear to where she actually went through the lower part of the inside of my ear and down through my lobe, not my conch which is placed atleast a CM higher . She said it was my "scar tissue" yet she didnt even pierce where my old conch was she pierced the wrong spot causing ear trauma because she shoved a needle through it TWICE without warning me. She wasn't using the correct needles, she couldn't even screw a ball on my piercing correctly. I truly wouldn't reccomend coming here. The staff is unprofessional and childish, the shop was dusty and smelled like weed. I've been to an abundance of tattoo shops in different states and this is by far the worst one I've ever been to. Save your money and go to a properly trained piercer, not one who was barely trained afew months then sent...
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