This was my first time shopping at Aldi. I was looking forward to the great prices I saw on the weekly ad. When I arrived, I was not aware the shopping carts are chained up and can only be used if you put in a quarter. I did not have a quarter and I really did not want to shop somewhere else. Thankfully, a kind man offered me a quarter. My shopping experience was great, although this store seems like they have a small selection of items. When I got to the checkout, there were only two lanes open and about 3-4 customers in each line. My cashier chatted with the people in front of me, but when it was my turn, she didnt even acknowledge me so I said hello. She quietly said hello. I wasnt aware I needed to purchase bags or should have brought my own, so I asked her if I needed to purchase some. She said yes, without even looking at me. After I paid and showed my ID for wine, I was literally being pushed out of the way by the cashiers next cart she wanted to use to load the next customers groceries into. I didn't even have my cards in my wallet yet but I moved anyway. She pushed the cart and it ended up hitting me, and of course, she never even acknowledged she hit me with the cart. I let it go, walked to the table to bag my groceries and when I grabbed the cart, the handle was covered in butter! I have no clue how the butter got there since I didnt even buy butter. I left the store feeling like that one cashier ruined my Aldi experience and I wont ever go back to that location. I did not get her name but I wish...
Read moreI love Aldi, but I recently had an experience with a store employee that was bizarre and kind of crappy.
There was a shopping cart in the middle of a parking spot a few feet from my car in the Aldi lot. I didn't think anything of grabbing it to use in the store other than "this is my good deed for the day." I get about halfway through the store, putting assorted items in the cart, when a male employee comes up to me holding out a quarter and says I have to get a different cart. I'm confused; the people around us are looking at me. Then I realize my cart didn't have the quarter chain hanging from it; it was just a solid gray cart with no store logos or identifiers. He walks me to the front of the store as I apologize and use my own quarter to go outside and get another cart. He stood there as I emptied the items from the cart I'd brought in into an Aldi cart then took it away.
Why wouldn't you just let the customer finish their shopping and then deal with the foreign cart? It was embarrassing and weird. I work in retail. Customers bring in carts from other stores all the time, and most of them leave them inside our store. We might think they're weirdos, but we don't say anything to these people spending money in our business. Novel concept. If this is policy, it needs to be addressed at store entry -- not after the customer has filled up the dang thing. No good deed goes...
Read moreThey have a lot of great products for less than you would pay at other stores. What annoys me, though, is the way that most of the cashiers handle your groceries. I don't want my groceries falling into my cart . I am paying for those things and I would appreciate it if they would handle them with a little more care . Also, they load as much as they can in that small area in the front of the cart. As a consumer, this is my area for stuff like my purse. I don't like that you have to change grocery carts. At all other stores, you walk out with the same cart you started with. If a big store like Costco can let you keep the same cart, I don't see where it should be a problem for a small...
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