Miami-Dade Fire Rescue Headquarters — Local services in Doral

Me and my family were stuck with almost a $1,000.00 Medical bill after contacting EMS services for our elderly grandmother to go to the ER; I have left many voice mails & phone calls for a call back because Ambulance Services filled out the insurance claim forms incorrectly. They had up to 6 months to properly fill out the insurance claim forms as I began leaving messages with all needed information at 3 months. How could we be expected to take someone to the ER ourselves, during an emergency when we don't have a stretcher nor the appropriate transport equipment. We even reviewed with the EMT's to decide whether she should be seen by ER beforehand. No Follow-up & no call backs; where's the accountability. Any other experience with the Ambiance Service has been spectacular, yet this was a...

My stepfather passed away at Hialeah Hospital after waiting at home for more than 20 minutes for the rescue to arrive, police where at home first trying to assist, this happening at Medley. The incident was very early in the morning with not much traffic, and they took him to the hospital driving slowly, even stop the rescue car , get down and said to my sister that she can be running after their car . Drivers or people in the rescue has passed for this kind of trauma themselves???.... Please we need more workers in this field with Mercy and empathy for the family in a...

I have some chronic medical issues and needed 911 in a period of several days. They refused to take me to the hospital and threatened to call the police for interfering with emergency services. That station needs some new employees who understand and have a good heart....