Boost Mobile — Local services in Dunedin

I wish no stars but we all know you have to leave one. Never ending problems with this place.I should have known the guy worker/owner acted weird the whole time, but I’ve been there before for another phone months prior.The then pregnant lady working there helped me no problem. Went in months later to treat my self to the new iPhone, The man was there forgot his name(I’ll find out soon enough) I assumed he was ok seemed very knowledgeable of the system. Sadly, I ran into many problems because of him. I was lied to that I had to change my phone number in order to get an iPhone. I later found out by several boost mobile customer service representatives that that was a NOT TRUE and weird. Then I don’t know what the hell he did in the system but I started to get a lot of fraud charges first $35 was being taken from my bank account every other month on top of my $25 monthly charge. Then a $101 charge!!!! I had to file several charges , I had to get a new credit card WHICH PIIISED ME TH F OFF!!!!! Thank god my bank refunded all that money back and is now monitoring my account. Boost wouldn’t help me they kept blaming my bank lol. So I canceled boost and went to T-Mobile which is better and cheaper! they made sure all was good and safe after I told them what happened. Be very careful!! I’ve been with boost for years NEVER had a problem till him. I’m reporting this place. If you are the owner or workers YOU NEED TO BE CAREFUL WHAT YOU DO! YOU COST ME MONEY, TIME AND A LOT OF FRUSTRATION! YOU WILL BE REPORTED! Boost did nothing to help me wouldn’t even suggest anything I was a loyal customer for years wow boost thanks a lot!! Well another company a better company took your place and money! . Pay attention to your bank statements pay attention to everything! Boost get your stuff together!!!! Report any weird activity!GO ELSEWHERE!! Hope this helped someone. Karma is real be careful what you do to people for a sale or for anything. But God is good I am safe...

I've always liked the service here. They always handled every situation that arose. I'm sad to say after the last 6 months having nothing but troubles with the Boost Mobile company that I no longer can support Boost Mobile they are just the worst. If you could see a video of me on the phone with the Boost Mobile personnel trying to figure out why over the last 6 months they have screwed up my account so badly and they keep promising they'll fix it I've been overcharged double per month for the last 3 months and they keep doing it and they keep saying they're going to fix it and they don't fix it it's been a run around like you cannot imagine it is like a nightmare it is like something out of a complete fantasy that it could be so messed up and they could make error after error after error after error do I need to say error after error anymore. Boost maybe the worst company I've ever had to deal with on a business level. However the shopkeepers at this address and Dunedin...

Firstly, I think Angelica should get the employee of the year award! Today she showed the fortitude of a true dedicated employee and made exemplary efforts to help me get new service and a new phone. I know this sounds over the top, but truly, after I spent a day and a half pulling my hair out trying to deal with my old provider, Angelica took the bull by the horns and wasn't going to quit until the job was done! It took I believe over an hour and more just to get the old company to work honestly with us! I felt bad about everything we were going through, because my husband even had to run home to get information that the previous carrier insisted they needed. They even gave the same run around during the time at Boost, only more so! Angelica is tough and she's not a quitter! You have a bright future, I hope your kind co-workers, will watch and learn. As a former business woman and writer, I am grateful for the manner in which you handled my sale and transfer....