My storage unit had some sort of leak that there manager confirmed that the damage done to my property was entirely there responsibility to reimburse me considering I was paying the extra money a month for insurance however wen I contacted the insurance company they told me that even tho it was completely no fault of my own they wld not cover the damages so naturally I went and removed my destroyed possessions from there storage facility which also was supposed to be a gated n locked facility however was only locked 1 month outta the 3 or 4 months I payed rent after the removal of my belongings they continued to harass me weekly to come get my lock off of the door I told them at least 10 different times that they were more than welcomed to cut the lock off due to me no longer having transportation so all in all my experience with them was...
Read moreI have had a unit here for years St. Clair storage was sold to Ideal you can never get a hold of them its a rigamoro to talk to an actual person, they raised the rates 10 per unit they gave a 1 and half months notice in an email not the per usual 3 months in a pandemic and in the heat of the summer , w that said when the manager got my message i was contacted and she was very NICE she is even filling in from another store ,w regards to the rate fee she did cut it in half so that is appreciated and she was nice and accommodating i did have a more negative review and i have updated it because the manager was...
Read moreDefinitely would never recommend this place!
1.Increased price per month 2 times per year, because of supposed expenses. Is not worth paying so much for a storage unit. 100% Scammers. My storage unit and all my stuff were infested with stink bugs. Disgusting! Staff or manager didn't apologize for the inconvenience and she disregarded the situation. I had to throw away lots of belongings. You pay insurance for the storage unit and when things happen they would not pay you. They would look for a million of...
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