Im a physician. Had a patient who was told from another walgreens that she had been going to for years that they wont fill her prescription because her zip code is too far away. So she found this one near her home. The prescription was send electronically as the patient was due for refills the next day. The Pharmacist (Nikesh) did not notify the patient that he required detailed information from her medical chart prior to filling the prescription. I only became aware because the patient was able to contact me. I called the pharmacist and asked him what was needed besides the diagnosis (which I had provided on the original prescription). The pharmacist required unnecessarily personal information. I explained that I was happy to provide that after the patient's consent, but given the immediate need of the patient not going into withdrawal, it would have made sense for him to call my office to alert of us of the paperwork as we get over 200 faxes day. His response was "i cant stay on hold 20 minutes calling every doctor's office". I explained to him that I was between patient appointments and was doing exactly that to ensure the patient didnt end up in the emergency room. I confirmed that the information was faxed and recommended that if he requires less then 72 hour turn around he should call to expedite the process. His response was less than enthusiastic. The patient intends to file a complaint and it is my recommendation that this is not an establishment that understands the level of control they have over the well being of their customers. I do believe I prevented a serious malpractice claim on their end and they seemed to be flippant about it. I would NOT recommend anyone visit this particular pharmacy, and reconsider having any of their prescriptions sent to...
   Read moreSomehow everytime I get a gift card from this store a random person always somehow ends up using my gift card and taking my money using it for random stuff. Last month i got a visa reuseable card and it was on hold for days and days after calling and calling and being told its not on hold anymore, took about a whole WEEK OR TWO before being able to use it. Imagine if i needed that money right then and there. This month i put 30 in another one hoping it would be fine and it was an accident, tell me why all my moneys gone and i got $3.92 to my name, this is absolutely crazy. Dont buy from here especially not gift cards. My sister aswell bought a food gift card for her boyfriend and when they went to eat in person the card somehow didn't work. I also have to wait 45-90 days just for MY money back in MY account. This also happened with a uber card that i put $50 into and a worker accidently put $25 and I went back to that store LESS 20 MINUTES after and spoke to the manager and couldn't get my money back they told me that has something to do with "uber" and to this day don't have that $25 dollars MIND you this was a YEAR ago. Thankfully I've learned my lesson to never again buy any gift...
   Read moreI don’t know what has been going on with this pharmacy for the past 6 months. 1st it started when I ordered my prescriptions to be delivered as usual and after 4 days I called to find out about my delivery. I was told that the delivery service never picked them up, (I have FedEx not the other company she was talking about) also why didn’t they call me? So, I had to drive up there right away on a Friday because they were getting ready to close and aren’t open on the weekend. 2nd time I ordered my meds to be delivered again and somehow found out that the pharmacy was temporarily closed, no notice. Then today I went to pick up my free Covid tests through the pharmacy and there was a note on the front door saying that the store is closed because their system is down. Seriously, what is going on with this store lately? I had no problems until around...
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