first time ever dealing with a dealership and I will say there are 100 reasons I would recommend these guys to just about anyone looking for a car. They have a really great inventory, with nice options including newer and older cars, as well as really fantastic sales reps!
I define a good car salesman as someone who is knowledgeable and willing to do what is necessary to close a deal but not pushy, in your face, or trying to screw you over. I got exactly what I was looking for when Andy came and helped me. I test drove yesterday, applied for financing, and got a call first thing this morning that I was approved. ready for the bonus to me? They even came and picked me up so I could fill out all of the paperwork and drive home my new car.
Andy was knowledgeable and kind, and Tasha answered all 100 of my questions and concerns without even blinking. This was the most painless experience I've ever had buying anything.
I was really suprised at how painless they made the experience. Any questions were answered promptly and proof was even provided when questions about the cars history was asked (via a car history report.) I mentioned one small thing on the test drive and was told it could be looked at immediately. I took it to a private mechanic after to be sure and everything is true and accurate to what they told me. Very honest and up front.
I was in and out with my new car within an hour. Buying from a dealership previously scared me as I've been with people that spent hours and hours and hours at the dealership, the fact that they got me in and out, picked me up to tet my car, were amazing and respectful and got me a 2019 at a killer price is exactly why i will send people to them over and over and over again. 🤘🤘🤘🤘🤘
Thank you Andy and Tasha,...
Read moreWe recently purchased a truck from Ruby Mountain in Elko despite hearing claims of people having trouble registering vehicles brought in from canada (the truck we bought did come in from canada.) Unfortunately I did not look through all of the floor compartments and compartments under the seats. After we got the vehicle home and really started to look through all the storage compartments, we found several bags of spare parts in one of the under seat compartments. One of the bags contained 4 out of the 6 body bolts from the cab of the truck.
Additionally the keyfob was bad, remote start wouldn't work, doors wouldn't lock, and occasionally the truck couldn't recognize the keyfob so it wouldn't start. This information wasn't disclosed by the dealership either. We had to take the truck into the dealership and pay an additional $300 for...
Read moreBack in September of 2018 my husband and I were looking to buy a new truck and we had been actually looking out of town. My son had recently bought a vehicle from Ruby Mountain Motors in Elko from a friend named Tasha and suggested we give her a chance to find us what we were looking for. My husband told her what he was looking for and within days she found him exactly what he wanted. Tasha was very fast and hard at work to get the vehicle and inspect it and have it ready for purchase for us. We were very impressed with her friendly and efficient service. I would gladly recommend Tasha to all of my friends and would not hesitate to use her again in the future. If you need help with the purchase of a vehicle go see Tasha at Ruby Mountain Motors in Elko, Nevada. There is no need to travel out of town with...
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