Verlare Cleaners — Local services in Elmhurst

Would give "0" stars if I could. First, on every time I have tried their cleaner services, either (1) the quality was poor, (2) they could not locate the expensive item upon pickup, (3) customer service was horrible, and (4) as always they are overpriced, with no apparent specials.

More annoying is their large sign out front, which "preaches" with adages and messages that are "pie in the sky" at best, but often blatantly untrue, and offensive. I wrote a nice letter to both of the co-owners, and didn't even receive an acknowledgement, or courtesy of a reply. How hard is it to say ... "we have received your feedback, and wish you the best. We hope you will try our cleaning services again in the future". They didn't even have the class to do that.

They are a cleaners - be a cleaners, not preach to me. Do what you do, exceedingly well, and don't try to be what you are not. However as stated at the outset, they don't even do a good job...

Verlare Cleaners has bought recently Kerkstars Cleaners in Burr Ridge IL. I used Kerkstars Cleaners for a while, and was fully satisfied with their service! Always great job. I wasn’t advised Kerkstars Cleaners was sold and from that time they had to bring all garments to Verlare Cleaners for cleaning. And here we go! That was the first job done by Veralare! 0 stars to Verlare Cleaners, I would rate at negative but there is no such an option. My brand new $500 silk shirt is ruined, they made MULTIPLE snags all over the blouse, and changed shape of the blouse, no excuse or anything. Robert (the owner) said he personally did cleaning of my blouse. VERY UNPROFESSIONAL JOB! After all his mess he just recommended me to claim store as a bad guality shirt. NEGATIVE!!! BAD...

For my dry cleaning, Verlare Cleaners is the real MVP! I've trusted them with my dress shirts, and let me tell you, they've turned my crumpled pile into sharp, crisp masterpieces! I swear, I feel like a superhero when I put them on! And it's not just me; my wife's clothes also come out looking like they just stepped off the runway.

But here's the kicker: not only are they wizards with a steam wand, but they've got a sense of humor too! The staff always greet me with a smile, and they even cracked a few jokes that brightened my day. Who knew dry cleaning could be this fun?

So, if you want your clothes to look like they've been blessed by the laundry fairy, Verlare Cleaners is the...