
I called for appointment as I have use them several times before. I had Ashley which she is actually amazing and wonderful they told me she was no longer there. But she was they gave me a new girl. I was going in for partial highlights and haircut. Next thing I know sheās putting color on my hair as I thought anyway. I asked her what color she was putting on cause she never had asked me. She said bleach I figured you wanted highlights so you wanted black bright bright blonde. I told her I didnāt want any golden or brassiness. Needless to say long story short she dries it my hair is nothing but Golden and brassy. You can see the marks where she had the foils on my hair. My hair processes to blond very easily. This is right before Christmas remind you. I called the salon to speak to the owner. When I called her to make the appointment no one ever answered my phone I never called back on my three messages that I have left. I thought something was up when I called and they got me in two days after I had called. Iāve never had an issue there before. But i come in never meeting this girl and she starts automatically just putting bleach on my hair would never asked me what I really wanted. I would like to either get my money back or have this fixed if someone would call me call me back or answer my messages. Iām very upset and I will not go there if they do not...
Ā Ā Ā Read moreZoe ruined my hair!!!! THIS IS A WARNING FOR ALL FUTURE EXTENSION CLIENTS!!! I went to this salon in March Zoe gave me hair extensions due to a bad haircut. The $1000 extensions she recommended i buy were wayy too heavy for my already thin hair. she then put them way too tight which over time gave me horrible hair loss ontop of all the times she fried my hair with bleach. I went in every week to get my extensions washed and did all proper maintenance so there was no blame on me. The last time I went in for a deep conditioning treatment because of how fried my ends were she put the conditioning treatment In and rinsed it immediately out. when I confronted her about how a "leave in" conditioner i thought was suppose to sit for atleast a few minutes she claimed I had no idea what I was talking about and that she was the professional and charged me $40 for this service. Needless to say I will never be going back and do not recommend anyone get these services from her. TERRIBLE...
Ā Ā Ā Read moreAfter hearing so many people rave about the staff at this place I made an appointment for a consult to talk about getting my multi-color hair colored. I arrived early and there was no one at the reception desk. I sat for close to 15 minutes with the reception area remaining empty. The cutting room was to the left of the area where I was seated so a few people saw but did not acknowledge me. Finally 10+ minutes after my scheduled appointment time a woman came out and asked me if I had an appointment. When I responded Yes I did for a consult she seemed surprised and at that point I just decided it wasn't even worth my time and walked out. That is not what I call being...
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