Mitchell Nissan — Local services in Enterprise

Exceptional Buying Experience at Mitchell Nissan with Fashun – 2025 Nissan Rogue Platinum

I purchased a brand-new 2025 Nissan Rogue Platinum from Mitchell Nissan, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I stepped into the dealership to the day I drove my stunning Rogue Platinum off the lot, the team at Mitchell Nissan, particularly my phenomenal saleswoman Fashun, made the entire process seamless, enjoyable, and stress-free.

Warm and Welcoming Atmosphere

Walking into Mitchell Nissan, I was immediately greeted by a friendly and professional staff. The dealership itself is clean, modern, and well-organized, creating a comfortable environment to explore their impressive inventory. There was no high-pressure sales vibe, which I’ve encountered elsewhere—just a genuine eagerness to help me find the perfect vehicle.

Fashun: A True Gem

Fashun, my saleswoman, deserves every bit of praise for her outstanding service. From our first interaction, she was warm, attentive, and incredibly knowledgeable. She took the time to understand my needs, preferences, and budget, ensuring that I felt heard and valued. Her expertise on the 2025 Nissan Rogue Platinum was remarkable—she walked me through every feature, from the luxurious semi-aniline leather upholstery and Bose premium sound system to the advanced ProPilot Assist 2.1 hands-free driving technology. Her enthusiasm for the vehicle was contagious, and she made sure I understood how each feature would enhance my driving experience. What set Fashun apart was her transparency and patience. She answered all my questions thoroughly, never rushing me or pushing me toward a decision. When I wanted to test-drive the Rogue Platinum, she arranged it promptly and joined me to point out real-time features, like the smooth ride quality and responsive 1.5-liter VC-Turbo engine. Her ability to balance professionalism with a personable, down-to-earth approach made the entire process feel like working with a trusted friend.

A Smooth and Transparent Process

The team at Mitchell Nissan, led by Fashun, made the purchasing process incredibly straightforward. Fashun worked with me to explore financing options, ensuring I got a competitive rate that fit my budget. She was upfront about pricing, and there were no hidden fees or last-minute surprises. The paperwork was handled efficiently, and the finance team was just as courteous and professional as Fashun, explaining every detail clearly.

The 2025 Nissan Rogue Platinum – A Perfect Fit Thanks to Fashun’s guidance, I couldn’t be happier with my 2025 Nissan Rogue Platinum. This SUV is a masterpiece of comfort, style, and technology. The quilted leather seats are incredibly comfortable for long drives, and the spacious cabin feels upscale and refined. Features like the panoramic sunroof, heated rear seats, and advanced safety systems (Nissan Safety Shield 360) make every drive feel luxurious and secure.

Why Mitchell Nissan Stands Out

Mitchell Nissan’s commitment to customer satisfaction is evident in every interaction. The dealership fosters a culture of care and professionalism, and it’s clear they value building long-term relationships with their customers. Fashun exemplified this ethos, following up after my purchase to ensure I was thrilled with my Rogue Platinum and offering to assist with any future questions. This level of post-sale support is rare and greatly appreciated.

Final Thoughts

If you’re in the market for a new vehicle, I wholeheartedly recommend Mitchell Nissan and, specifically, working with Fashun. She is an exceptional saleswoman who combines expertise, warmth, and integrity to create a truly memorable buying experience. My 2025 Nissan Rogue Platinum is everything I hoped for and more, and I owe much of that to Fashun’s guidance and Mitchell Nissan’s outstanding service. I’m already looking forward to my next visit for routine maintenance, knowing I’ll be in great hands. Five stars all around!

Thanks...

Stay tuned...today will tell the story but it's been a couple days and I'm a little disappointed. Not sure what's going on but customer service and care has definitely changed. Just not as friendly as they used to be. Well after a ton of emails about coming in and even a price for the car I wanted, even after accepting the terms Nothing! Wasn't my credit, nor the fact I couldn't afford it! Said I needed a co signer GOT ONE! Had down payment also STILL NOTHING AFTER SITTING AND LISTENING TO THE SALEMANS REPEATEDLY COME BACK WITH BS! I WORKED IN SALES ALL MY LIFE SO I JUST LET HIM LIE TO HIMSELF. THEN THEY ASKED FOR 3 COSIGNERS! AT THIS POINT I WAS EXHAUSTED WITH TWO WEEKS OF LIES AND FIRING EMPLOYEES. I SWITCHED SALEMANS IN THE MIDDLE AND HAD TO CALL THEM SEVERAL TIMES TO EVEN GET THE BALL ROLLING! CUSTOMER CARE HAS CHANGED DEFINITELY. THEY WERE READY TO GO HOME AND IT SHOWED! BUT ITS ALL GOOD ROSS. I USED TO KEEP HIS MOTHER IN LAW. GAVE 1000 PERCENT EACH DAY THOU GHT HE WOULD DO THE SAME BUT NOPE! HE SAID HE WOULD WORK ON IT THE FOLLOWING DAY BUT AGAIN FOR THE FOURTH TIME I HAD TO CONTACT THEM. SEEMED TO ME THEY DIDNT WANT MY BUISNESS BUT THE OTHERS WHO WERE IN THE LOBBY WERE SURELY BEING GREETED AND SPOKEN TO WITH HOPE (NON BLACK) DIDNT EVEN ASKED WHAT CAR I WANTED NOR EVEN TO TEST DRIVE! I HAD ALREADY STATED WHAT I WANTED WEEKS AGO BUT THE SALESMAN ASSURED ME L.V. HE WANTED TO RUN MY CREDIT FIRST TO SEE WHAT CAR HE WANTED TO PUT ME IN!! NEVER MIND WHAT I WANTED. COULD OF PAID CASH FOR THE CAR OF LESS THAN 10000 BUT NOPE! THEY THOUGH I WAS BROKE ! SORRY NOT SORRY! ITS A NEVER AGAIN FOR ME! 3 CO SIGNERS FOR WHAT?! IT WAS A GREAT PLACE IN THE TED THOMPSON DAYS. A family member IS just shy of 2 PAYMENTS AND GUESS WHAT ... THE SENTRA IS AT THE SHOP With TRANSMISSION ISSUES! HA!! ITS A REASON FOR UNLIMITED OIL CHANGES. TRUST! No hard feelings of any type! But the experience SUCKED! AND WAISTED MY TIME! The emails are below! The comment the saleman gave was the most discriminating, unprofessional disrespectful lie crap I've ever seen! I was told i needed a co signer just for income increase! They ran mine and a family members credit and brought scores down! Way to lose buisness! If it was a...

This message is for KT Townsend and the Mitchell Nissan management team:

Too often, online comments about the services or products offered by a company are negative – not this time! My family and I wanted to take the opportunity to say thank you and express our appreciation for KT and the Mitchell management team!

Last October, with the help of his parents, our son bought his first car from Mitchell’s Nissan. This was preceded by a terrible experience when we purchased a car wholesale that ultimately turned out to be a disappointing lemon. Fast forward a couple more months when we met Mr. KT Townsend and the Mitchell Nissan team while car shopping for the second time. KT was a breath of fresh air and made the purchasing process seamless and without issue. Friendly, knowledgeable, and without pressure, we left the dealership with a great car.

Recently the car indicated a fault in the emissions system that required specialized service. We brought the car back, and withstanding an expired warranty, they serviced it at little cost to us. I was pleasantly surprised and greatly appreciated KT and the management team’s dedication to a previous customer. Mitchell Nissan went above and beyond to help our son fix his “new” car and get back on the road in no time. Thank you again for providing us with personalized and professional service when you...