I go to the McDonald's at 1081 Ross Clark Cir. every morning M-F and I also get McDonald's for dinner at. I understand it's been hard to get good employees because of the covid outbreak but the service has been good until the last couple months. My orders are mixed up or completely wrong all together. When you order unsweetened tea, receive it in the unsweet tea cups but it's sweet. That's not good for my wife whom is diabetic. This morning we ordered 2 bacon, egg and cheese muffins. The person taking the order put it on the screen wrong. After it was corrected we pulled to the window. We were given 2 sausage biscuits. When given another bag it had 2 what was marked as bacon,egg and cheese mcmuffins we left. Get home and guess what ? 1 was an egg mcmuffin. I've had enough. Today was my last order from any McDonald's in this area. Too many other places to...
Read moreDOTHAN STORE AT 1081 ROSS CLARK CIRCLE (NEAR SOUTHEAST HEALTH HOSPITAL) - HORRIBLE SERVICE! AND RUDE EMPLOYEES. TOLD TO PULL ASIDE TO WAIT ON FOOD - WE ONLY ORDERED 1 QUARTER POUNDER AND 1 BIG MAC. WAITED OVER 10 MINUTES AND FINALLY WENT INSIDE. WAS TOLD WE DON'T HAVE TIME TO TALK TO YOU. FINALLY GOT A PERSON TO TALK AND REQUESTED A REFUND. SHE SAID WAIT AND WENT TO THE BANK - AFTER ABOUT 10 MINUTES SHE BROUGHT ME A BAG AND SAID HERE'S YOUR ORDER. I TOLD HER I DID NOT WANT IT AND REQUESTED A REFUND. SHE SAID JUST TAKE YOUR FOOD AND GO. I TOOK IT AND THREW $20.03 WORTH OF FOOD IN THE TRASH - NO WAY I WAS EATING FOOD WHEN I HAD TO MAKE A COMPLAINT. IT WAS...
Read moreToday, I went to McDonald's at 2101 Ross Clark Circle, Dothan, AL. I placed my order at 12:40 made it to the window and paid within a couple of minutes, got to the pickup window and the young man was clueless as to what I had ordered and sent me to the 2nd pickup window. No Problem! After waiting 25 minutes from time of placing the order, I called the location and requested my money back, no they would prepare my order and get it to me. I didn't get my order until 1:14. Then to top it off the...
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