Anytime Fitness — Local services in Espanola

I have been a member of the AF gym for several years now. I pay my monthly dues, and I also pay for "maintenance" fees as part of my contractual agreement.

Espanola's AF boasts a strong membership, a testament to healthy minded community members who support the AF gym. Unfortunately the gym maintains a sub-par level of maintenance for a business promoting a healthy life style.

Below are only a few items that need to be addressed at the gym. Several of these issues have been a concern for over a year now.

The three AF restrooms are NOT cleaned with any regularity - one is closed and the other has a broken lock. The manager posted a make-shift sign telling gym members to knock before entering. The bathrooms desperately need a paint job.(see images enclosed) Out of the five stationary bikes, three need maintenance with only 2 being completely operational. Members have resorted to bringing their own sanitizer wipes to clean the machines after use because more often than not, the wipe dispensaries are empty. (see image enclosed) The front door swings open because the metal arm that closes the door shut is broken. The drinking fountains are disgusting. (see image below)

One of the members stated to me that she will NOT use the AF bathroom because they are "disgusting" and she fears the entire gym is a petri dish of germs.

I've written AF concerning this matter and the only response I've received is a notice that additional costs toward "Maintenance" will be added to my membership. To this date, April 29th, I do not see where and how those extra costs are distributed in the gym.

Nora...

I have somewhat mixed feelings about this place. I like to get my workouts in over here when I'm up in the Española area. The staff has always been very nice to me and appreciate the functional training area they have. I love kettlebells and TRX straps, which they have plenty of. The deadlift platform is nice and the studio is wonderful to stretch in by yourself. The facilities are always clean and overall they do a great job for the space they're working with. Now my gripe. My mother is in her 70's and I had finally got her jazzed about getting her health under control. I recommend Anytime because of all the positive things I saw with this gym. She got a membership and even hired one of the personal trainers. She was doing well for about 6 weeks until she started having issues with the dues. From what I understand, she wanted to pay for a year up front but for some reason she was convinced or maybe it was a policy (I'm not 100% certain of everything that transpired to be fair to Anytime) to allow them to do monthly drafts from her account. Long story short, things kind of fell apart from there. It came to the point where my mom started receiving calls from a collection agency. This makes me sad because this is the closest gym to my mom and it's a great gym. And she would always look forward to going for her workouts. If it wasn't for this issue I'd give this place 5 stars. Hopefully something can be worked out....

I’ve been going to Anytime Fitness in Española, NM, and honestly, the cleanliness is a serious problem. Half the time, there are no paper towels in the gym area, and when they are available, they’re just sitting out in the open, getting wet and touched by everyone. This is not only gross but a hygiene hazard.The bathrooms are no better—there's no proper hand soap, just cheap dish soap, and the dispensers don’t even work. Trash is often left lying around for days, and half the bathrooms are always locked. When they are open, they’re stained and filthy.I get that gym-goers should clean up after themselves, but it’s not my job to pick up trash left by others. The staff should be handling this, especially since we’re paying for the service. This place seriously needs better management before it becomes a health risk.

Update 8/17

there was no soap today...