American Gourmet of Snacks, LLC — Local services in Essexville

As a group tour company, we have had the pleasure of working with the Gourmet Pretzel Factory in Essexville for our on-the-road snack needs, and I can't recommend them enough. This small town local business has become an integral part of our travel experience, consistently impressing us and our passengers with their flavors and quality.

The variety of pretzels they offer is astounding, and each flavor is a hit among our travelers. From classic salted to more adventurous flavors, there’s something for everyone. The quality of their products is evident in every bite – fresh, crunchy, and perfectly seasoned. It’s not just a snack; it’s a gourmet experience on the go.

Working with the team at Gourmet Pretzel Factory has been a seamless and enjoyable experience. Every time we call to place an order, their responsiveness and willingness to accommodate our needs have been fantastic. They understand the demands of group travel and always deliver on time, which is crucial for us.

Integrating their pretzels into our tours has genuinely enhanced our overall tour experience. It's a small touch that makes a big difference, adding an extra layer of enjoyment to our journeys. Our passengers often express their delight in having such a tasty treat while exploring new places.

We are proud to support the Gourmet Pretzel Factory. Their commitment to quality and service aligns perfectly with our values as a tour company. They are more than just a supplier; they are a valued partner in making our tours memorable.

For anyone looking for high-quality, delicious snacks, either for personal enjoyment or as part of a business, the Gourmet Pretzel Factory in Essexville is a top choice. Supporting this fantastic local business has been a rewarding experience, and we look forward to continuing our...

I had a very disappointing experience during my recent visit. I came in to have my mom’s pretzel canister refilled—something I’ve done before without any issues. As I handed the canister to the sales associate, she took it to the back while I browsed the store.

Shortly after, the associate returned with the manager, who immediately began challenging me, stating that they had never offered canister refills before. The tone felt accusatory, and I felt like I was being interrogated—as though I was making a false claim. It was uncomfortable and unprofessional. She then attempted to upsell me a 4 lb box, which I declined, stating I just wanted the same 2 lb refill I had received previously.

Without any further explanation, the manager left to speak with the owner and never returned to address the situation or provide clarification. I was under the impression at that point that the sale was not going to be completed. Eventually, the sales associate informed me I could purchase a new canister for $12—the same price I had previously paid for a refill—but only for that one time.

Overall, the interaction felt dismissive and needlessly confrontational. I left the store feeling like I had been unfairly questioned and not valued as a...

I first experienced these amazing pretzels about 10 years ago when I won a gift basket at a race. As I was eating the pretzels, I was like, "What are these? They are SO good! They are buttery and crispy and melt in your mouth!" After that, I was sold. I couldn't believe that something this amazing was created locally!

Since then, I periodically treat myself to the best pretzels in the world. At a recent stop to a local party store, I purchased 2 bags of American Gourmet pretzels to take home with me. The next day, I opened a bag and they didn't taste right. They were unusually greasy and somewhat flavorless. I looked at the "Best By" date and it was dated 6 months prior! I then checked the other bag I bought and its date was a couple days in the future.

I contacted American Gourmet online and they replied immediately and told me that they would send a rep to check out the inventory at that store and they sent me two brand new bags of the pretzels I had purchased for FREE.

Not only are these pretzels top of the line, but they have customer service to match. American Gourmet of Snacks goes ABOVE AND BEYOND and I recommend them wholeheartedly. If you haven't tried their products, what are you...