Unfortunately I have to give this store one star due to the pharmacy. They have very little understanding and compassion towards customers. After my experience picking up a prescription today I will no longer use this store or pharmacy. I was shocked by how a pharmacy tech was abrasive, rude and unknowledgeable and further more how she so easily belittled me and refused to give me my child's life saving prescriptions. I was very disappointed that I was being treated this way but more so that the pharmacist sat and watched and did nothing when the tech was clearly in the wrong. I unfortunately had to contact my daughters Dr office to have them call over and speak to the pharmacist so I could get the prescriptions that we have been receiving for 8 years. If you are picking up monthly RXs for yourself, spouse, parent or child I highly recommend using a more understanding and compassionate pharmacy. No one should leave a pharmacy in tears and no person should be denied a life saving prescription at a pharmacy...
Read moreI am a retired veteran. I have Tricare for life through the military for my health insurance. I've been coming to this pharmacy for 6 years. The past two times I've come to refill prescription, it has been more than painful. The last time I came here it took nearly 40 minutes to pay for my prescription because the pharmacy assistant mistook my birthday of 1979 for 1939 and spent half an hour trying to plug 1939 into the computer. After we clarified the problem, she told me that she had set up a new profile for me with the birthday of 1939 and that now she needs to delete both the old profile and the new profile in order to get my health insurance to work with the 1979 birthday. I thought this was all resolved. I just came in tonight to fill another prescription and the pharmacists assistant is now unable to run my insurance because if the previous mistake. I spent 30 minutes waiting for the assistant to try to fix the problem. I finally gave up and paid full price. I need to find a...
Read moreMedicine prescribed two days ago is expected in three days!!!!! Not acceptable. I moved here from out of state where my hometown pharmacist would have sent someone to get it from another pharmacy in town as soon as the Rx came in and he saw he didn’t have it. This is outrageous. I’m used to a pharmacist who gives a damn. We’re talking antibiotic eye ointment, not something rare. UPDATE. Today it had been one week since they received the prescription and said they would order it. I called because I’d not heard from them. They said the system wouldn’t let them order it. No one had bothered to let me know. This is the most horrible pharmacy service I’ve seen in seventy years of living. I’m used to a pharmacist who considers himself a medical professional with a duty...
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