Everyone is always super super nice!! I have never bought really expensive jewelry with them (they have some I love though!) But I am a little disappointed because my aunt who was like my mom passed away Jan 1, 2021 and I saved up for a chain for her cross she wore every day bought a gold one end of 2021 and about a month ago I was just sitting at my desk and it broke, but didn't know it till I got home and bent over and the chain fell on floor...no cross!!! I was devastated thought I lost the cross went to work next day and it was under my desk!! Whew! So I went to Drostes a little over a month ago and they said they could sauder it but there is a chance it could break again I said no I don't want that chance and losing the cross for good. So this time I bought a white gold one because I like silver/white gold and she liked gold so i would have both our personalities together! right at about a month of having chain I went to take necklace off so I could tan and the clasp broke!! I was like are you serious so I took it to a local jeweler up close to where I live, and it's going to cost me 45 to fix it, and I bought I sterling silver chain that was 30 to hold me over while the white gold one is being fixed. So I'm bummed that in a year and a few months I have spent close to 400 in real chains and they have broken!!! And the money to dix this one! 😕 When several years ago when Wal-Mart sold chains I bought a sterling silver chain for 25 bucks and never took it off swam in it, tanned in it, I did everything in it and it lasted for years until my little nephew pulled on it and broke it a cpl years ago, but the good expensive chains don't last! So I still will shop at Drostes but don't know if I'll ever buy a chain again from them again I seem to have bad...
Read moreI have been working with Ryan and Rachel on designing new rings and pendants from previous jewelry I have had in my jewelry box for a lot of years. We started in Feb 2024 and are down to our final creation. They have created 3 different rings for me and are working on finishing my 4th ring along with my second pendant. All my jewelry I brought in to have redesigned had sentimental value to me, but needed to be combined and re-created to be useful to wear and fully enjoy. They have been very fun to work with, patient as I would want to change some of the designs, educational throughout the process, and ultimately enabled me to discover hidden creativity inside of myself. I love wearing my newly crafted jewelry, and cherishing the memories of the people that all the pieces originated from. Drostes is not just a jewelry store, but a place where you feel like family and are always welcome. So if you are looking for a comfortable atmosphere to find that perfect piece of jewelry for someone special or for yourself, or decide to bring in your treasured memories and create something new definitely give Drostes a visit. It just may be the only...
Read moreI recently noticed an issue with my wedding ring (that I caused), so I took it in for repair. I've brought my ring in multiple times over the years for various repairs or cleanings and even now, 10+ years post purchase, they still treat me like I just got it yesterday. The customer service is spectacular bar none. I could go on forever about how outstanding it is, but I won't. :) I'll just say that you won't find a better [jewelry] business. You also can't beat the convenience that comes with them doing their repairs in-house. Not to mention their pricing is extremely fair. No other jeweler gets our business. Granted, we aren't huge jewelry purchasers, but anytime we do, it's here. We even relocated 1,000 miles away for a few years and would save anything jewelry for when we'd come in town to visit so we could go here. I can't say enough good things about this business. You're doing yourself a disservice if you go anywhere else. Keep up the fantastic work,...
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