Herbert Senn Co — Local services in Exmore

I called to see if the had a washer Knob for my washing machine, they said they thought they would.... And They did....great service Great guys and found exactly what I needed the first time

I was also having my bathroom floor and toilet replaced and the parts all came from this company...

I was having a really rough time with this older home and thing seem to fall apart in 3s

I was so disappointed when the washer know broke on top of everything else... and I thought I'd have to order it or go 60 miles north to find it.

Thank God they had it

They have lots of different bathroom parts and everything is nice and neat and organized. If you live on the lower shore ...you dont have to drive to Pokemoke or Salisbury ...this little know gem with all kinds of appliance parts is right here in the town of Exmore

Nice guys . Good hearts and help me find it for way under...

This was a good company at one time, but it has been bought by a new owner and has gone sharply downhill. Twice they scheduled service calls here, but both times they failed to call or show. The first time I let it slide, figuring that anyone could have a bad day. The second time, I called several times and was assured that the service call was coming. When I called again at 4:05 p.m., the new owner gave me an angry earful - he had a much better paid job that his men were on and that if they came by today, it would cost me time and a half for the labor. I asked him if he would reconsider that, politely, and he continued to be rude and unprofessional. I let him know that I no longer wanted to do business with the company (which retained the name of the original owner). I don't think I can remember a less professional interaction with anyone in any business setting....

I have a 140 year old house with 18 inches crawl space. Chris and Jay showed up on time and listened well about what was going on. They did not give up solving the problem and after an hour got to the root of it. There were multiple leaks after a recent ice storm. Jay persisted despite cramped conditions and deserves a medal 🏅 Chris held off on dismounting the pump long enough to think and look some more to figure out the real issue. He deserves a medal as well. I won’t call anyone else but Herbert Senn and Company for my...