My recent visit to Darby's Performance Machine was a letdown, and unfortunately, the encounter with a staff member named Mike only intensified the disappointment.
From the outset, the unwelcoming atmosphere and Mike's lack of basic courtesy were disconcerting. His unprofessional behavior marred what should have been a straightforward interaction, leaving a lasting negative impression.
Adding to my frustration, the work on my vehicle was not only subpar but also damaging. The newly installed parts were mishandled, leading to unexpected damage and a compromised performance. It was disheartening to see the condition of my engine after entrusting it to Darby's.
In conclusion, my experience at Darby's Performance Machine, marked by unprofessional customer service and the damaging of newly installed parts, was far from satisfactory. I strongly caution others against choosing this establishment for their automotive needs. Explore alternative options to avoid unnecessary stress and...
Read moreWent to Fun Center a few times for the same issue, they told me they rode my bike and it was fine. It wasn't. I was told Fun Center was the only place that would work on Kawasaki motorcycles, but Darby's was happy to take my bike in. It took them one day to identify and replace the damaged chain. Even better, they treated me like a person. They listened and were not rude about anything. Thank you guys for everything -- I REALLY...
Read moreBest small engine shop in town. Very friendly and incredibly knowledgeable. Whether I have them do the work or they get me the right part to do it myself, I can always count on them to get me back on the throttle. Thanks to ALL the...
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