**update!!! Worse then EVER. MY SON WAS VERY ILL. His fiance brought him here as it was closer then Ruby. They (Nurse Misty) is so unpleasant and unprofessional. She removed the index finger top of both gloves while starting a IV. My son told her that's not acceptable and to reglove. She said she sanitized her hand and it was acceptable then shoved the needle in, my son gushed blood and it went on her bare skin. This is UNACCEPTABLE! They did not even treat his reason for coming in. They never told him he had a fever nor gave fever reducer. They were so hung up on a Urinalysis. They kept asking and said they'd get it one way or another even if they have to use a cath. He came in dehydrated as he extremely sick out of both ends. He had 1/2 bag of fluid and they exspected that urine sample. They treated him as if he was a druggie. We heard them talking at the nurses station about a drug test saying that's why he wouldn't pee and they'd get one way or another even if they had to cath him. They then says he might have food poisoning and sent him home. They were only worried about this Urinalysis, which is CLEAN.... STAY AWAY, GO TO RUBY!
My MIL had a procedure done here. She had to arrive before normal hours, go through ER then several other locations in the hospital prior to procedure. We were kindly escorted. Everyone along her jurney was wonderful! My only complaint is the lab techs and nurses who've become comfortable and a bit LAZY with proper technique! You never know if your patient is a Doctor or Nurse and it truly shouldn't matter. Every life is a Valuable life, Any risk is a Bad risk! When you're a Heart PT you're more susceptible to Endocarditis. Proper technique is especially important when drawing blood or inserting a IV. This is serious! Wash your hands, change your gloves after touching ANYTHING and stop ripping the finger tip (index) off the glove & useing your bare finger to relocate the vessel once it's been cleaned. Other than this, it was a pleasant experience considering the...
   Read moreMy wife was there on Friday August 18th. This is in reference to the security of the emergency room. On this particular day she happened to spend about 14 hours waiting on her uncle getting care in the ER. Well after the night shift change at around 3 am early Saturday morning we both go to enter the emergency rooms in hopes of picking up her uncle. When we get there the security at the er decided they would scream at my wife and get right in her face. Not only to make matters worse our car blew a transmission on our way home from this visit as well so that was nice. Driving home a man who can barely walk and our car decides then to break down. I don't know what the security thinks they can get away with but I will tell you one thing. There will be a lawsuit that results because of this. I'm sure any lawyer would love to take our case. If you don't like your job or cannot handle it, you might wanna think about switching careers. You cannot talk or treat people especially now a days and expect nothing to happen. We will be calling into whoever heads this security department, as well as getting a lawyer.
Oh and the best part to the security guard that screamed at me and my wife I am a veteran and so was the person we were picking up. So thank you. I cannot wait to speak to the va also on this. Shouldnt take much for a...
   Read moreI was recently a inpatient there. Most of the nurses was nice, I had one that was a complete idiot that kept forgetting things. She even hung my IV antibiotic and didn't start it. I thought it was running, but I also had a IV bag of fluids running so I thought they was both running. When the next nurse came on duty she said well your antibiotic is not even running. Also when I was first admitted I went over my medication list with 2 different nurses. I was pretty sick and when I started feeling a little better I started asking what medications I was getting. Well the medication that I take for my A-fib I was suppose to take it twice a day and another medication I take for nerve pain they was giving me half the dosage that I should have been getting. I told them about it and they said I am sorry we will correct that right now. The CNA's was great, very kind done a great job. I was not thrilled with the hospital Dr. But I did make it home and am getting better. I think some of the nurses need to take their jobs more seriously. Lives depend on them to get the right medications to the patient. I won't be going back. I will either go to Mon General,...
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