CARSTAR Jeff’s Garage — Local services in Fairport Harbor

Do not take your vehicle here. My sister took her Car here & they fixed the outside of it however long story short they didn’t take it to a reputable mechanic and or diagnose it correctly. She took it to 2 mechanics who said she needs a water pump & a steering gear box which is like 6 -7 K because where the water pump is, any mechanic would have to take the engine out to get to it . So because she picked this place she has a very nice vehicle that was unfortunately hit by a truck in a hit & run , she took it here & they did not diagnosed it correctly, she has a car in the driveway that she is making 500 monthly payments on which she cannot drive , and she had to go out and buy another vehicle so now she has 2 car payments& 1 drivable vehicle.

I unfortunately was in a recent fender bender myself and as I would not take my vehicle to this incompetent shop, I took it somewhere else in Painesville area, they fixed the inside and outside of my car. I also had an issue after I picked my car up and they immediately obtained a rental car and sent it back to the mechanic shop to be repaired & have had no issues! Stay away from this place! My sister wishes she would have as she has a worthless “fixed half ass car job fixed haha...

I hit a deer a very big deer and it damaged my front end really bad and Jeff's garage carstar was wonderful. They kept me up to date the whole time on what they were doing they gave me an estimated time of when it would be done. But it was done way before that because the parts came in fast and I was able to get my car back within like 2 weeks instead of the three or four weeks he was quoting me and I will say this my car looks better than it ever has they did an awesome job I'm very happy with what they did and I'm so glad they were able to repair my car. I wouldn't take my car anywhere else now to get any body work on my car it will be the only place I'm going they're awesome they're very nice they're pleasant to talk to you. And Jeff is wonderful he's very nice very pleasant to talk to you and he keeps you up to date on what he's doing. My car looks better than it did before I even brought...

I read all the reviews on here so I decided to take my car here. Well it was nothing but hassles and headaches. Now looking back and find it odd that all the Google reviews here are posted a few days within eachother??? I got a few estimates and they seemed reasonable at the time. Well I get that phone call...."well we got into it and its going to take more than inspected." There estimate almost doubled in price. I immedately towed my car to D&S. D&S said they only wanted to get more money out of me and there nothing extra that needs fixed. When I was at Jeffs to meet the tow truck driver I over heard a customer complaining and seen the car they "fixed". The bumper had a huge gap in it and the new paint was already...