I rented a unit last week from Savannah in Fairport Harbor. This young girl is amazing at her job, to say the least. She was very thorough in explaining everything it is you need to know about storing your items within their units, such as the security they provide, times available to access your units, etc. She was also very friendly and personable as well. We talked for a few minutes and it was just a great overall experience, from start to finish. I left there feeling comfortable with knowing that whatever I decide to store there, will...
Read moreI agree completely with the comments regarding Savanna, which is why I gave this a 2 instead of a 1. The initial deal was great, paid in full for a year. But....the renewal price for my 10x5 unit was double increasing from $22 per month + taxes and fees to over $50 per month. When they first opened, they were offering a full one-year, but now has been reduced to 6 months. Their current online offers are $8 for a 5x5 and $18 for a 10x5, the one I 'had'. Just keep this in mind in 6 months before filling up that unit....then...
Read moreI was so shocked with the help that I received from Savannah with deciding on what size unit I would need and then she found a unit that was ezy for me to get to with the carts. I'm happy to see that there is some people in this world who still care about others and what works for them. Thanks Savannah and I appreciate you for taking your time and helping me out. God bless you and keep up the amazing job you are doing at Extra Space Storage in...
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