Dollar General — Local services in Falls City

The supervisor (at least i think she was) was very unprofessional and knows very little about customer service. With over 10 people in line and one cashier. She and 3 others were laughing in the office and after waiting several minutes, I stepped up to the counter and asked if a new register could be open as there are a lot of customers waiting. I was told "there is no need to be rude" "we have rules about what assigned employees are to report to the cash registers when needed. . . it's policy" they were having a "shift change". . .I'm sorry, what if the assigned employee was in restroom with diarrhea are we just supposed to wait 20 mins in line because it's "policy".As a customer, I don't know nor do i care about your "policy" of "assigned employees". As an employee of a store, your number one responsibility is your customers, shift change or not. If being rude is asking someone to do their job, then i...

Me and my friends was at the store and they were looking for frozen meals and 1 of the employees told them to close the door even though they were still busy getting what they wanted

Also I was at the till point waiting for me friend and I was slightly leaning on the baskets and 1 of the employees told me to get off it I have 15 years experience I retail and customer service and this was 1 of the worst service I have ever gotten i know retail hours are long but it's no reason to take it out on paying customers

The only friendly person that helped us was the cashier by the name of "Grey" she was...

Hard to find a parking spot when I got there, had to park where I could barely get myself and my toddler out of the car. When I got done, I had to wait for somebody to leave so that I could get out because their ice cream truck had parked right behind me and I couldn't back out. Waited at least 15 minutes for the person next to me to leave so I could turn to get out of my parking spot. Not a...