Delet Door, Inc. — Local services in Farmington Hills

had a garage motor installed few months ago by this company, and I must say I’m thoroughly disappointed with the entire experience. the motor was still noisy and unreliable kept giving me an error signal because it was not installed properly

When I called to complain about the problem and request a fix, the customer service was shockingly bad. It took forever to get someone on the phone, and when I finally did, they were rude and dismissive. Instead of trying to understand the issue and they told me will come and look at it when we’re in the area Is been almost three months no one called or showed up finally I called someone else to come I took care of it.

This level of unprofessionalism is unacceptable. A company should stand by its work and strive to make things right for the customer. Unfortunately, this was not the case here. I would strongly advise against using this company for any garage-related services, as their lack of expertise and terrible customer service leave much...

Felt compelled to share what a positive experience I had with Delet Door (and unlike most companies/contractors I've dealt with lately, they didn't ask for the review.) Just a genuine good experience motivating me to share.

I've spoken with a handful of different employees at Delet and all have been so professional, very patient with my many questions and thoroughly explaining the answers in a calm and understanding manner.

Their pricing is so competitive -- far better than the company I used previously. Unfortunately, it's easy for garage door companies to take advantage of clients -- bc when you can't get your car out of the garage, you're in a bit of a desperate, time sensitive situation. Delet is honest and trustworthy and you need not worry of any price gouging from them. And they act quickly!

I wish I know about Delet before I overpaid with past company -- but now they are my go-to garage door company....

Upon phoning the Delet Door main number, a technician was kind enough to provide a DYI service solution to repair my old garage door opener over the telephone rather than insisting on scheduling a costly service call. It’s unusual these days for a company to provide such a high level of customer service, especially to a potential new customer without a past service history! It doesn’t matter if the solution worked or not (it did!). It just was an unusually gracious response to a potential customer’s request. Thank...