This Little Piggy Catering — Local services in Farmington

No Refund of Deposit During Pandemic

We were scheduled to host a backyard celebration with 50 friends and family from across the country on June 27, 2020. Needless to say, because of the pandemic, travel concerns, and Minnesota Covid regulations/guidelines prohibiting this number of guests, we regrettably had to cancel the event. Rescheduling was not a viable option. We informed This Little Piggy/Abritin Catering of cancelation plans on May 27, 2020. At this point, we paid $1899.72 in deposit on the account. We requested a refund of the deposit.

This Little Piggy/Abritin Catering's response to the request was both surprising and disappointing. They emailed the following response to our request for a refund--

"We offered solutions to legally execute your event sometime in the near future and we will not be issuing you a refund." (Jordan Feist, Director of Sales)

The reality is that they offered a very different event for a very different audience--not what we had agreed to or paid for. In the end, this company provided zero service, incurred zero cost and invested virtually zero time in our event. For this they saw fit to keep $1899.72 for their zero effort.

We entered this contract in good faith, assuming our friends and family would enjoy good food on our scheduled date. This did not happen. It is our opinion that This Little Piggy/Abritin Catering took advantage of a horrible situation (pandemic) and certainly did not execute their part of the contract in good faith. As a sidebar, we find it ironic that the company slogan is, "We listen to our clients and treat them like family."

We cannot address the quality of the food nor the service of the staff at This Little Piggy/Abritin Catering, but we can speak to the integrity of this company. It is our opinion that This Little Piggy/Abritin Catering is a company that lacks integrity. Beware if you decide to conduct business with this organization.

Patricia Leaf

Paul...

RUDE, DISHONEST, UNPROFESSIONAL THIEVES. The food tastes good and that is the only nice thing I have to say about this company. I would never have selected them to cater our wedding after the first interaction with them but they were the exclusive caterer at our venue. From the first consultation the staff member we worked with was unable to produce an itemized invoice or give explanation for how fees and costs were calculated. Furthermore, their quotes are only good for seven days and after waiting many days to hear back from their staff (past the 7 days) they tried to say that our quote had expired and the rates had gone up. While we were finally able to gain some semblance of resolution on the invoice the final straw came at the wedding. Upon completion of our buffet dinner the servers approached our wedding coordinator and informed her that gratuity was not included. My husband and I discussed it with our coordinator and decided to take the server's business card and send an appropriate tip later. We thought this solved the issue. However, upon reviewing his credit card bill the following week my father-in-law noticed there was a charge from This Little Piggy for $450. When he called to dispute it the owner told him that the charge was for the servers ($150 each) and that my father-in-law had asked for them to do this. This was an absolute fabrication. Upon correcting him, the owner of the company told my FIL to "have a nice life" and offered no apology or resolution. This Little Piggy did not offer to investigate or check into the matter. This company is nasty and dishonest. They will steal from you and then call you a liar. We ended up reporting the charge as fraud to the credit card company, informed the venue and still haven't heard anything further in the way of an apology. AVOID THIS COMPANY...

Tasked with finding a caterer for our employee appreciation event to be held outdoors, I opted for BBQ and This Little Piggy seemed the good way to go. I could not have picked a better organization to feed our employees and their families and to provide such amazing service from the first call until the cleanup at the pavilion where we held the event. From the start, communication was quick and very clear. Shifts in location and to the menu were taken in stride and I knew exactly what we should expect and what would be served. The day of the party, I was wringing my hands because I normally have so much to do...not this time. TLP took care of EVERYTHING. Minutes before the event, I noticed that some of the picnic tables were dirty. I called my daughter and ordered her to bring buckets, soap and washcloths to attack them. Brandon-one of the employees-overheard me and gave me a washcloth, grabbed one himself, and a bowl of his "secret weapon" dish soap and hand sanitizer. In no time, we had every table wiped down and I was able to relax and enjoyed every minute of the event socializing with our guests and eating. The employees even cleaned up after everyone! The food was great-everyone loved it and the venue I chose-Trapp Farm Park in Eagan-was the perfect setup for this type of event. I can't endorse this company enough. Their employees were just as incredible as the food. Friendly, helpful and no shortage of hustle. I will definitely...